Bianca Inclema
Stamford
Summary
Dynamic and dedicated Nurse Leader with over 5 years of experience in multiple areas including: inpatient hospital setting, outpatient infusion centers (pediatric and adult). Proven track record of streamlining processes, implementing quality initiatives, and enhancing patient care by prioritizing the patient experience. Committed to fostering a collaborative team environment while driving continuous improvement in healthcare delivery. Passionate about leveraging innovative strategies to elevate standards of care and ensure optimal outcomes for young patients and their families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Director
New York Presbyterian
06.2025 - Current
- Promoted a culture of continuous improvement by actively participating in departmental initiatives aimed at enhancing the effectiveness of utilization review processes.
- Streamlined data entry processes, ensuring timely submission of all required documentation for utilization review activities.
- Contributed to organizational success by providing expert advice on medical necessity criteria and evidence-based practices in utilization review nursing.
- Collaborated with physicians to develop appropriate care plans based on utilization review findings that were both medically necessary and cost effective.
- Enhanced pharmacy efficiency with accurate prescription processing, medication dispensing, and drug utilization review.
- Streamlined communication processes between clinical staff and administration for efficiency gains.
- Ensured compliance with regulatory standards through regular audits and training sessions.
- Responsible for planning, organizing, directing, and monitoring unit activities on a twenty-four (24) hour basis.
- Complete fiscal responsibility for each department, facilitating efficient and cost-effective daily operations.
- Coordinates and evaluates the effectiveness of staff, unit performance, and system operations.
- Implements unit’s strategic plan relevant to NYPH initiatives, while continuing to develop professional and support staff in establishing an environment where staff and patients are able to reach their full potential.
- Developed and implemented strategic plans to optimize patient flow and resource utilization.
- Mentored nursing staff, fostering professional development and improving team performance.
- Collaborated with interdisciplinary teams to address complex patient needs effectively.
- Established partnerships with community organizations to expand service offerings and outreach programs.
Patient Care Director
New York Presbyterian Columbia Medical Center
12.2023 - 06.2025
- Establish the unit's short and long-term goals to align with the hospital's overall strategic goals.
- Responsible for planning, organizing, directing, and monitoring unit activities on a twenty-four (24) hour basis.
- Complete fiscal responsibility for each department, facilitating efficient and cost-effective daily operations.
- Coordinates and evaluates the effectiveness of staff, unit performance, and system operations.
- Implements unit's strategic plan relevant to NYPH initiatives, while continuing to develop professional and support staff in establishing an environment where staff and patients are able to reach their full potential.
- PEDIATRIC STEP-DOWN Unit, INFUSION CENTER, PEDIATRIC CANCER CENTER, APRN's
Clinical Nurse Manager
NYP-MSCH
05.2022 - 12.2023
- Recognize and assist in solving clinical and administrative issues.
- Management of an 11-bed pediatric step-down unit.
- Balance and coordinate schedules for Nurses, Nursing assistants, and Unit assistants.
- Supervise care delivery systems to ensure accuracy and consistency.
- Provide clinical expertise in medical, behavioral, and crisis management.
- Collaborating with our leadership team to create a plan of conflict resolution between interdisciplinary teams.
- Coordinate with the Director of Nursing to accomplish unit based and hospital goals related to patient care.
- Coordinate and closely collaborate with the Medical Director to ensure appropriate protocols are met and in align with best practice for patient safety.
- Coordinating hospital bed placement, solving in house challenges with families/staff, and managing RN staffing for the hospital as the covering AOD.
- Develop and implement nursing policies and procedures.
- Communicate with patients and families to address care-related concerns.
- Monitor patient medications, treatment, and therapies for quality assurance and compliance with local, state, and federal regulations.
- Hospital acquired pressure injury (HAPI) RN lead for institution.
- Nursing Quality Co-chair for institution.
- Pediatric progressive care unit – PCU
Registered Nurse
NYP-MSCH
01.2020 - 05.2022
- Confident in advanced assessment skills with the pediatric and adult critical care population.
- Provides care to level 1 pediatric and adult trauma patients.
- Charge nurse of 14 bed PICU.
- Preceptor of new graduate and experienced Nurses.
- Proficient in ventilator/tracheostomy monitoring and operation.
- Proficient in imperative critical care devices (ECMO, CVVH).
- Provides care to unstable, post-operative pediatric and adult patients.
- Appropriately about to escalate any concerns/ changes in patients' conditions.
- Maintains closed-loop communication with fellow nurses, providers, and treatment team.
- Proficient in central line care, (dressing changes, port access, daily use and cares for CVL’s).
- Modify patient treatment plans as indicated by patients' responses and conditions.
- Confident in ability to educate patients and their family members regarding plan of care.
- Pediatric Trauma-ICU
Registered Nurse
White Plains Hospital
10.2018 - 01.2020
- Monitor, record, and report symptoms or changes in patients' conditions.
- Confident in patient/family education regarding surgical procedures, and nursing interventions.
- Provided care to adult orthopedic/spine patients pre- and post-operatively.
- Provided care to 6-7 patient assignment, while in charge of 28 bed unit.
- Comfortable with de-escalating confrontational situations as a charge nurse.
- Daisy award recipient (2019).
- Maintain accurate, detailed reports and records.
- Modify patient treatment plans as indicated by patients' responses and conditions.
Education
DNP - Executive Leadership
CASE WESTERN RESERVE University – Frances Payne Bolton School of Nursing
Cleveland, Ohio05.2026
MSN - Advanced Leadership
Columbia University
New York, NY12.2023
Bachelor of Science - Nursing
Roberts Wesleyan College
Rochester, NY05.2018
Skills
- Policy Development
- Strategic Planning
- Collaboration
- Interpersonal Skills
- Operations Management
- Cost Reduction
- Staff Management
- Regulatory Compliance
- Conflict Resolution
- Problem Solving
- Team Building
- Patient Advocacy
- Budget Management
- Safety Data
- Risk Management
- Quality Improvement
Certification
- Registered Nurse
- Critical Care Registered Nurse [CCRN]
- PALS/ACLS/BLS
- Nursing Quality Co-chair for MSCH
Timeline
Patient Care Director
New York Presbyterian
06.2025 - Current
Patient Care Director
New York Presbyterian Columbia Medical Center
12.2023 - 06.2025
Clinical Nurse Manager
NYP-MSCH
05.2022 - 12.2023
Registered Nurse
NYP-MSCH
01.2020 - 05.2022
Registered Nurse
White Plains Hospital
10.2018 - 01.2020
MSN - Advanced Leadership
Columbia University
Bachelor of Science - Nursing
Roberts Wesleyan College
DNP - Executive Leadership
CASE WESTERN RESERVE University – Frances Payne Bolton School of Nursing
AWARDS
Daisy award recipient (2019)