Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Bianca Interiano

Bianca Interiano

Massapequa,NY

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Mr Rim Repair
12.2019 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Education

Language And Communication

North Lake College
Irving, TX
06.2009

Skills

  • Spreadsheet Tracking
  • Office Administration
  • Cash Handling
  • Office Organization
  • Administrative Support
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Mr Rim Repair
12.2019 - Current

Language And Communication

North Lake College

Similar Profiles

CREATE PROFILE
Bianca Interiano