Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bianca Iqaili

Summerfield,FL

Summary

Small Business Owner with substantial experience in strategic planning, operations management, and team leadership. Strengths include ability to identify business opportunities, develop growth strategies, and improve overall company and customer performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Partner/Business Owner

Crave Ice Cream
Belleview, FL
08.2022 - Current
  • Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
  • Managed daily operations of the business including budgeting, forecasting, financial analysis, staffing, and customer service.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Store Manager

Total Wireless
Belleview, FL
09.2017 - 07.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Monitored employee performance and identified performance gaps for corrective action.

District Manager

Cricket Wireless
Boston, MA
01.2015 - 07.2017
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.

Education

GED -

Belleview High School
Belleview, FL
05-2008

Skills

  • Recruitment and hiring
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Effective Communication
  • Operations Management
  • Customer Relationship Building
  • Strategic Planning

Certification

  • Food and Safety license

References

References available upon request.

Timeline

Partner/Business Owner

Crave Ice Cream
08.2022 - Current

Store Manager

Total Wireless
09.2017 - 07.2022

District Manager

Cricket Wireless
01.2015 - 07.2017

GED -

Belleview High School

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Bianca Iqaili