Bianca Jimenez-Ortiz
Elkhart,IL
Summary
Driven Paralegal successful at researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
First Generation Student Liaison
Grace College & Seminary
01.2023 - Current
- Enhanced student engagement by organizing and implementing various extracurricular activities.
- Increased communication between staff and students by serving as a liaison to address concerns and resolve conflicts.
- Organized events to foster a sense of community among students and faculty.
- Participated in professional development opportunities to stay current with best practices in student support services.
- Contributed to a positive school culture by serving as an approachable, empathetic resource for students facing personal or academic challenges.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Advocated for students to access available resources.
- Provided resources to support students in achieving career goals.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Paralegal
Office Of The Prosecuting Attorney
07.2021 - Current
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
- Edited and proofread legal documents to verify accuracy.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Prepared legal briefs, motions, and pleadings.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Researched statutes, decisions, legal articles, and codes.
- Attended court hearings and depositions to take notes and document proceedings.
Head Server
Sergio's Cafe
10.2018 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guests' needs.
- Streamlined dining operations for improved efficiency with effective communication and coordination among team members.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Reduced wait times, effectively managing reservations and seating arrangements.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Assisted in menu development by offering insights on popular dishes and customer preferences.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Contributed to the restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Project Coordinator
Horizon Education Alliance
08.2020 - 07.2021
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained database and spreadsheets with accurate inventory and status.
- Kept corporate and client information confidential, adhering to data safety measures.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
Education
Bachelor of Science - Police Science
Grace College And Seminary
Winona Lake, IN05.2025
Skills
- Public Speaking
- Certified in MS Word and Excel
- Legal Research
- Proofreading
- Problem Solving and Critical Thinking
- Time Management
- Multitasking
- Attention to Detail
- Fluent in Spanish
- Team Leadership
- Records Management
- Customer Service
Accomplishments
- Became the first certified CareerWise Paralegal Youth Apprentice in the United States.
- Qualified for and competed in INADR Mediation Tournament in Bologna, Italy placing 8th out of 34.
- Won first place advocate at the International Intercollegiate Mediation Tournament hosted by Principia College in Illinois.
Certification
- Certified Paralegal
- Certified in MS Excel and Word
Timeline
First Generation Student Liaison
Grace College & Seminary
01.2023 - Current
Paralegal
Office Of The Prosecuting Attorney
07.2021 - Current
Project Coordinator
Horizon Education Alliance
08.2020 - 07.2021
Head Server
Sergio's Cafe
10.2018 - Current
Bachelor of Science - Police Science
Grace College And Seminary
- Certified Paralegal
- Certified in MS Excel and Word
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