Bianca Jobe
Austell,GA
Summary
Detail-oriented and organized professional with 24 years of experience in customer service, medical knowledge, updating company database, digitizing physical records, sales, preparing periodic reports while supervising, training, and motivating the team to produce high-quality data. Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant/ Dispatch
D.C VISUAL
Tucker, GA
03.2022 - 08.2023
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Recruiter Verification Specialist
ATC HEALTH CARE
MARIETTA, GA
05.2020 - 01.2022
- Conducted quality assurance reviews of verification procedures to identify any discrepancies or issues.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Researched and evaluated customer information for compliance with internal policies and procedures.
- Reviewed incoming documents for completeness, accuracy, and compliance with established standards.
Certified Nursing Assistant
RICHARD CAMPBELL VA
SOUTH CAROLINA, SC
10.2017 - 11.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Medical Billing and Coding - Medical Insurance Coding
DeVry University
11.2023
Certified Nursing Assistant -
Completed coursework
Master Cosmetologist -
Completed coursework
Skills
- Coordinated orders with outside sales, customer service and billing
- Experience with railroad and trucking of automotive freight
- MS Office with typing speed of 40WPM
- ICD10 CPT, CPS, HIT, AHIMA, 3M, EHRGO
- Coding
- Marketing
- Knowledge of medical insurance and its terminology
- Administrative Skills
- Team Player
- Resolution-Oriented
- Detail-Oriented
- Reliable
- Articulate
- Customer Service
- Conflict Resolution
- Highly organized
- Developed excellent communication skills through written, spoken and telephone interaction
- Professionally dealt with distributors and customers
- Microsoft Excel, Word, Access, Power Point
- Problem-solved, followed through with customer inquiries via fax, phone, or email
- Answered questions regarding products or services offered
- Placed outbound calls to follow up and resolve customer issues as needed
- Medical and Administrative Skills
- Medical terminology
- Organization
- Data Entry
- General Math
- Analyzing Information
- Attention to Detail
- Thorough
- Verbal and written communication
- Basic problem-solving skills
- Multitasking
- Reporting research
- Employee Training
- Excel Spreadsheets
- Report Analysis
- Account Balancing
- Filing
- Electronic Charting
- Patient-Focused Care
- Direct Patient Care
- Infection Control Procedures
- Medical Terminology Knowledge
- Understands Medical Procedures
References
References available upon request.
Languages
English
Native/ Bilingual
Certification
- Master Cosmetology
- Certified nursing asst.
- coding certification
References
References available upon request.
Timeline
Administrative Assistant/ Dispatch
D.C VISUAL
03.2022 - 08.2023
Recruiter Verification Specialist
ATC HEALTH CARE
05.2020 - 01.2022
Certified Nursing Assistant
RICHARD CAMPBELL VA
10.2017 - 11.2019
Medical Billing and Coding - Medical Insurance Coding
DeVry University
Certified Nursing Assistant -
Completed coursework
Master Cosmetologist -
Completed coursework
- Master Cosmetology
- Certified nursing asst.
- coding certification
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