Bianca Kim
Tigard
Summary
Proactive Administrative Assistant with over four years of experience in delivering high-level administrative support. Expertise in managing complex schedules, organizing events, and maintaining confidential records to ensure seamless operations and effective communication across teams.
Overview
11
11
years of professional experience
Work History
Executive Assistant
NAVEX Global
Lake Oswego
11.2021 - 10.2025
- Coordinated executive schedules and prioritized meetings to enhance productivity.
- Managed communications, drafting correspondence for internal and external stakeholders.
- Organized travel arrangements and itineraries for executives across multiple locations.
- Maintained and updated filing systems, ensuring easy access to important documents.
- Facilitated team meetings by taking minutes and distributing agendas promptly.
- Assisted in project management tasks, tracking deadlines and deliverables effectively.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Greeted visitors warmly upon arrival at the office premises.
- Managed all aspects of catering needs for special events hosted by the organization.
- Developed effective filing systems for easy retrieval of information when needed.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Handled confidential information with discretion and integrity.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Coordinated multiple schedules using online calendaring system.
- Took detailed notes in meetings and disseminated information afterward.
- Prepared and submitted executive team expense reports
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
Sr. HR Services Administrator
NAVEX Global
Lake Oswego
04.2021 - 11.2021
- Maintained accurate records using electronic filing systems and databases.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Updated databases with new employee information, job changes and terminations.
- Assisted with US payroll and processed/submitted UK payroll
- Coordinated with IT department to resolve technical issues and maintain computer systems.
- Maintained positive working relationship with fellow staff and management.
- Worked closely with human resources to support employee management and organizational planning.
- Facilitated onboarding processes for new hires to ensure a smooth transition.
- Maintained HRIS data accuracy and supported reporting requirements for management.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Provided essential support to address individual HR needs of employees.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Drafted offer letters and employment contracts according to company guidelines.
- Hired employees and processed hiring-related paperwork.
HR Services Administrator
NAVEX Global
Lake Oswego
01.2021 - 04.2021
- Developed and maintained filing systems for efficient document retrieval.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Updated databases with new employee information, job changes and terminations.
- Implemented new software and technology solutions to enhance office productivity.
- Coordinated with IT department to resolve technical issues and maintain computer systems.
- Assisted in US payroll and processed/submitted UK payroll
- Facilitated onboarding processes for new hires to ensure a smooth transition.
- Maintained HRIS data accuracy and supported reporting requirements for management.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Provided essential support to address individual HR needs of employees.
- Processed employment verifications and I9 verifications.
HR Services Specialist
NAVEX Global
Lake Oswego
07.2018 - 01.2021
- Implemented best practices for documentation and record-keeping in service management.
- Participated in team meetings regarding service improvements or changes in policy or procedure.
- Identified opportunities for improvement within existing systems or processes.
- Facilitated onboarding processes for new hires to ensure a smooth transition.
- Maintained HRIS data accuracy and supported reporting requirements for management.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Provided essential support to address individual HR needs of employees.
- Partnered with senior HR team to communicate company standards and policies.
- Performed audits of payroll records to ensure accuracy of employee information.
- Drafted offer letters and employment contracts according to company guidelines.
- Hired employees and processed hiring-related paperwork.
People Services Specialist
NAVEX Global
Lake Oswego
10.2015 - 07.2018
- Organized office supplies and maintained inventory to ensure operational efficiency.
- Collaborated with team members to streamline administrative processes and improve workflow efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Administrative Assistant
CampusPoint
Portland
05.2014 - 10.2015
- Supported staff by handling inquiries and providing administrative assistance.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Bachelor of Science - General Biology
Portland State University
Portland, Oregon, OR06-2013
Some College (No Degree) - Biology
Pacific University
Forest Grove, ORSkills
- Calendar management
- Meeting facilitation
- Document preparation
- Administrative support
- Records management
- Payroll processing
- File organization
- Attention to detail
- Event planning
- Articulate and well-spoken
- Travel arrangements
- Advanced MS office suite
- Email management
- Schedule management
- Excel spreadsheets
- Conference planning
- Interpersonal communication
- Mail handling
- Software knowledge
- Executive support
- Multi-line phone proficiency
- Presentation development
- Records maintenance
- Document verification
- Data entry accuracy
- HRIS maintenance
- HR services
- HRIS applications proficient
Timeline
Executive Assistant
NAVEX Global
11.2021 - 10.2025
Sr. HR Services Administrator
NAVEX Global
04.2021 - 11.2021
HR Services Administrator
NAVEX Global
01.2021 - 04.2021
HR Services Specialist
NAVEX Global
07.2018 - 01.2021
People Services Specialist
NAVEX Global
10.2015 - 07.2018
Administrative Assistant
CampusPoint
05.2014 - 10.2015
Bachelor of Science - General Biology
Portland State University
Some College (No Degree) - Biology
Pacific University