Bianca Knight
Opelika
Summary
- A hardworking and reliable customer service representative focused on going above and beyond to support the team and serve customers. Trained in customer care and offering top-notch retail abilities. Motivated to continue to learn and grow as a customer representative professional.
- Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Dillards Department Store
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Provided product knowledge to customers, fostering informed purchase decisions.
- Implemented visual merchandising strategies to enhance product visibility and appeal.
Delivery Driver
DoorDash
2018 - Current
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
- Maintained accurate records of deliveries and transactions for accountability.
- Adhered to safety protocols while handling food products during transportation.
Assembly Line Worker
SEMO
11.2024 - 04.2025
- Operated assembly line machinery to produce quality products efficiently.
- Inspected finished goods for defects, ensuring compliance with quality standards.
- Collaborated with team members to meet production targets and deadlines.
- Maintained a clean and organized work area to promote safety and efficiency.
Order Picker
People Ready Temp Agency
06.2024 - 11.2024
- Ensured inventory accuracy through regular cycle counts and stock replenishment.
- Collaborated with team members to optimize picking routes and improve efficiency.
- Assisted in training new staff on order picking procedures and safety protocols.
- Maintained a clean and organized workspace to comply with safety standards.
Education
Cosmetology certificate - Cosmetology
Southern Union State Community College
Opelika, AL01.2020
High School Diploma -
Opelika High School
Opelika, AL05-2011
Graduate Certificate - Phlebotomy
1 On 1 Technical College
Phenix City, AL07-2025
Skills
- Build customer relationship
- Process transactions
- Restock products
- Customer service excellence
- Upselling
- Customer service
- Cash handling
- Shipping and receiving understanding
- Venipuncture
- Order of draw
- Sample and specimen collection
- Butterfly needle technique
Certification
- PT - Phlebotomy Technician
- Technical Support Fundamentals Training - Google
Timeline
Assembly Line Worker
SEMO
11.2024 - 04.2025
Order Picker
People Ready Temp Agency
06.2024 - 11.2024
Retail Sales Associate
Dillards Department Store
Delivery Driver
DoorDash
2018 - Current
Cosmetology certificate - Cosmetology
Southern Union State Community College
High School Diploma -
Opelika High School
Graduate Certificate - Phlebotomy
1 On 1 Technical College
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