Bianca Laviano
Hollywood,FL
Summary
Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Promotes team building skills, with strong communication and dedication. High energy, confident and professional with an infectious enthusiasm for creating a positive work environment.
Overview
8
8
years of professional experience
Work History
Office Manager
Lavianos Marine Service
01.2022 - Current
- Ordering stationery equipment for the office and ensure all parts for each job are ordered to meet our timeline.
- Complete documentation needed for new customers including engine serial numbers, signature to perform work and payment disclosure.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained accurate financial records through QuickBooks by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Administrator
Seminole Gaming Development
01.2017 - 01.2020
- Administrator in the cost management department.
- Analyze, review and approve all potential change orders to ensure accurate cost.
- Assist management with $1.5 billion dollar budget.
- Complete reports at a timely manner such as construction meeting minutes, weekly development update, monthly lenders report, preliminary completion log, pending and dispute cost report.
- Proficient use of Excel and Microsoft Office to develop reports, presentations and logs.
- Responsible for all closeout documentation being turned over to hotel operations, attic stock, owner's manuals, flash drives. Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Processed, tracked purchase orders and invoicing.
- Ordered supplies, kept office running and organized.
- Entered and maintained departmental records in company database.
Office Administrator
Dania Beach Offshore
01.2016 - 01.2017
- Managed quality communication and customer support.
- Organized billing and invoice data.
- Tracked billing, requested payment and maintained cash flow coming in.
- Organized and updated calendar for receiving and dispatching boats.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments by managing employee's accrual time and payroll through Kronos.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
Education
Associates -
Broward College
01.2023
Skills
- Customer Service
- Office Management
- Office Administration
- Data Entry
- Organizational Skills
- Payroll Processing
- Bookkeeping
- Document Management
- Financial Tracking
- Meeting planning
- MS Office, Excel, Quickbooks, Powerpoint, Kronos
References
Lisa Laviano 954-804-4042, LisaLaviano@gmail.com
Robert Laviano 954-401- 4306, Service@lavianosmarine.com
Timeline
Office Manager
Lavianos Marine Service
01.2022 - Current
Administrator
Seminole Gaming Development
01.2017 - 01.2020
Office Administrator
Dania Beach Offshore
01.2016 - 01.2017
Associates -
Broward College
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