Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Lejiste

Miami Gardens,FL

Summary

Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters a collaborative environment. Known for strategic planning and conflict resolution. Learned to be selfless rather than selfish which helped me grow as leader.


Overview

4
4
years of professional experience

Work History

Team Leader

Chic-Fil-A
06.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.

Sales Associate

The Children's Place
07.2021 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Miramar High School
3601 SW 89th Ave, Miramar, FL 33025
06-2022

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • Cash handling
  • Multitasking
  • Organizational skills
  • Active listening
  • Decision-making
  • Excellent communication
  • Problem-solving abilities

Timeline

Team Leader

Chic-Fil-A
06.2022 - Current

Sales Associate

The Children's Place
07.2021 - 07.2021

High School Diploma -

Miramar High School

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Bianca Lejiste