Bianca Lira Solis
Rio Rancho,NM
Summary
Organized individual with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
9
9
years of professional experience
Work History
Administrative Assistant II
Second Judicial District Court
08.2025 - Current
- Managed daily office operations and maintained organized filing systems.
- Managing calendars for Hearing Officers.
- Maintained accurate records and documentation in compliance with legal standards.
- Prepared legal documents and ensured proper formatting for court submissions.
- Maintained confidential case files and handled sensitive information securely.
- Responded to inquiries from the public regarding court processes and services.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Google Sheets and other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Completed day-to-day duties accurately and efficiently.
- Prepared reports detailing arrest information including charges filed against defendants, sentencing outcomes, and any fines imposed by the judge.
- Coordinated scheduling and case management to enhance court efficiency.
Administrative Assistant I
Second Judicial District Court
02.2024 - 08.2025
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Experienced in Court Monitoring, Settlement Facilitation Pro-Bono Program, and Year Round Settlement program etc.
- Familiar with Domestic Violence, Domestic Matters, Criminal and Civil Court.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Proofread content for typo-free emails and documentation.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting. Experienced with Google Docs, Microsoft Word, etc.
Cardiac Telemetry Technician
Presbyterian Hospital
10.2022 - 09.2023
- Conducted daily rounds on assigned unit checking monitors, alarms and batteries.
- Reported any abnormal findings to the nursing staff or physician immediately.
- Evaluated ECG tracing for accuracy prior to transmission to the physician for interpretation.
- Monitored cardiac rhythms and vital signs of patients in telemetry units.
- Monitored patients' blood pressure and heart rates before, during and after procedures.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Prepared reports summarizing patient information collected from monitoring sessions.
Customer Care Representative
TSA
12.2021 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided training support for new hires related to customer service processes and procedures.
- Escalated unresolved issues requiring further investigation or specialized expertise.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
- Developed and maintained filing systems for confidential documents and records.
Outpatient Clerk
UNM Hospital
02.2020 - 12.2021
- Scheduled patient appointments, including follow-up visits and tests.
- Assisted with referrals and prepared medical records for patients.
- Prepared documents for billing purposes and submitted claims electronically.
- Coordinated communication between physicians, staff members and patients.
- Monitored office supplies inventory and placed orders when necessary.
- Answered phones, responded to inquiries, and directed calls appropriately.
Lifeguard
City Of Albuquerque Parks And Recreation Dept
05.2016 - 03.2020
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Cleaned, brushed and vacuumed pool to keep clean.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Assisted with swim lessons for guests and members of the facility.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
Education
Some College (No Degree) -
Central New Mexico Community College
Albuquerque, NMHigh School Diploma - undefined
Valley High School
Albuquerque, NM05.2020
Skills
- Letter preparation
- Filing
- Research
- Prioritization
- Multi-task management
- Mail handling
- Office administration
- Appointment scheduling
- Records management
- Customer service
- Effective communication
- Capable of operating Microsoft and Google
- Adaptive and quick learner in new software
- Computer skills
Languages
Spanish
Professional
Timeline
Administrative Assistant II
Second Judicial District Court
08.2025 - Current
Administrative Assistant I
Second Judicial District Court
02.2024 - 08.2025
Cardiac Telemetry Technician
Presbyterian Hospital
10.2022 - 09.2023
Customer Care Representative
TSA
12.2021 - 06.2022
Outpatient Clerk
UNM Hospital
02.2020 - 12.2021
Lifeguard
City Of Albuquerque Parks And Recreation Dept
05.2016 - 03.2020
High School Diploma - undefined
Valley High School
Some College (No Degree) -
Central New Mexico Community College