Bianca Loera
T&W Tire
DALLAS,TX
2
Languages
5
years of professional experience
Reliable professional with a versatile background in customer service and billing. Known for exceptional attention to detail and strong teamwork, ready to leverage problem-solving skills to support enhanced customer satisfaction and process improvements.
Work History
Customer Service/ Disptach
1 Year 6 Months- Scheduling and Route Planning
- Monitoring and Tracking
- Documentation and Record-Keeping
- Customer Service to ensure client requirements, billing preferences, and special requests are fulfilled.
- Problem-Solving and Decision-Making
Billing Specialist
3 Years 6 Months- Reviewed and reconciled billing discrepancies to maintain accuracy in accounts receivable.
- Processed customer invoices using advanced billing software to ensure timely payments.
- Implemented process improvements that streamlined billing operations and reduced turnaround time.
- Communicated with customers regarding payment inquiries, enhancing customer satisfaction and retention.
Education
High School Diploma
Skills
Positive demeanor
Problem-solving
Attention to detail
Multitasking
Teamwork and collaboration
Process optimization
Dependable and responsible
Excellent communication
Effective communication
Critical thinking
Calm under pressure
Oral communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service/ Disptach
T&W Tire
02.2025 - CurrentRead More
Billing Specialist
Southern Tire Mart
07.2021 - 01.2025Read More
W.H Adamson High School
High School Diploma
Read More