Bianca McPherson
Mount Arlington
Summary
Dynamic Dispatcher Office Assistant with No Problem Express Movers LLC, adept at route planning and customer service. Enhanced office efficiency by streamlining operations and maintaining detailed records. Proven problem-solving aptitude and excellent communication skills. Successfully prioritized tasks, ensuring timely dispatch and client satisfaction, boosting operational effectiveness by 20%.
Overview
4
4
years of professional experience
Work History
Dispatcher Office Assistant
No Problem Express Movers LLC
09.2021 - Current
- Directed dispatching, routing, and tracking of company vehicles.
- Advised regarding delays and special circumstances.
- Completed daily logs for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proofread and edited documents for accuracy and grammar.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained updated and detailed records of calls in physical and electronic database.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Education
Associate of Science - Business Management
County College of Morris
Randolph Township, NJ06-2027
Skills
- Prioritization
- Scheduling coordination
- Route planning
- Meeting planning
- Adaptability
- Time management abilities
- Teamwork and collaboration
- Multitasking
- Problem-solving aptitude
- Professionalism
- Problem-solving
- Decision-making
- Customer service
- Interpersonal skills
- Strong problem solver
- Self motivation
- Attention to detail
- Excellent communication
- Telephone and email etiquette
Languages
English
Full Professional
Timeline
Dispatcher Office Assistant
No Problem Express Movers LLC
09.2021 - Current
Associate of Science - Business Management
County College of Morris
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