Bianca Michetti

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• Assist with training all new front of the house employees using Forbes Travel Guide Standards of Service.
• Recommended daily specials and wine pairing selections to guide patrons toward more profitable items while upholding Forbes Fine Dining and Four Seasons service standards with Aloha.
• Operated POS terminals to input orders, split bills and calculate totals.
• Gave detailed descriptions of menu offerings such as appetizers, entrees and desserts.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and intolerances.
• Maintained high standard of guest satisfaction and made memorable connections with both my coworkers and patrons.

In 2020, after a whirlwind of changes, I ended up making the decision to move back to my hometown of Kilauea, Kauai during the pandemic and was offered an essential working position at Healthy Hut. I was part of a wonderful work ohana and workplace that still is such an important part of the north shore community that I grew up in. At Healthy Hut became part of the purchasing team that provides local, organic produce and health conscious products. A few of my duties and responsibilities include:

• Creating purchase orders, looking for promotions and discounts from vendors, mapping out sales, tracking orders and scheduling deliveries.
• Adjusting orders to meet the supply and demand for products in my department.
• Meeting regularly with local vendors and maintaining a excellent professional relationship with them while promoting their products.
• Researching new products to bring in to the store.