Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Monroe

Philadelphia,PA

Summary

Experienced HR Professional with 9 years of expertise in recruitment, talent acquisition, employee relations, training, onboarding, and labor laws. Proven track record of identifying top talent, fostering positive employee relations, and ensuring labor law compliance. Skilled in developing and implementing effective HR strategies, training programs, and creating inclusive work environments. Committed to driving employee satisfaction and organizational success.

Overview

10
10
years of professional experience

Work History

Recruitment and Retention Specialist

The School District Of Philadelphia
04.2022 - Current

Day to day responsibilities:

  • Utilized sourcing techniques on social media platforms (Instagram, Twitter, Facebook, LinkedIn, and Indeed) to advertise open positions and engage with potential candidates.
  • Managed full cycle recruitment processes for diverse departments, including Charter Schools, IT, Finance, Operations/Facilities,Inspector General, School Safety, Environmental Engineering, and Evaluation, Accountability, and Research for executive, senior, and entry-level positions.
  • Utilized Taleo ATS platforms to manage end-to-end recruitment processes, including candidate sourcing, resume screening, interview scheduling, and applicant tracking.
  • Utilized Kronos HRIS to manage employee time and attendance, scheduling, payroll, and workforce management.
  • Weekly use of Handshake and Brazen virtual tools to facilitate virtual career/job fairs, and recruitment events.
  • Developed and posted vacancy announcements on platforms like Social Media platforms, Indeed, LinkedIn Recruiter, Monster, and internal job boards.
  • Led and managed recruitment events, including job fairs and virtual hiring events(Via Brazen), to expand candidate pipelines and enhance employer branding.
  • Facilitated interviews and hiring discussions with hiring managers
  • Guided candidate recruitment and selection to promote workforce diversity, equity, and inclusion aligned with company goals.

Accomplishments:

  • Worked on a team of 4 to reduce time to hire by 3.4%.
  • Implemented monthly training for Hiring Managers on Taleo ATS usage.
  • Developed training materials to enhance Taleo ATS understanding.
  • Improved vacancy rate from 85% to 92.5% through recruitment process analysis and optimization.

Talent Acquisition/Retention Specialist

International Vitamin Corporation
11.2019 - 04.2022

Day to day responsibilities:

  • Sourced candidates for diverse industrial positions, ranging from entry-level to director-level, with salaries from $25/hourly to $150,000 annually.
  • Utilized iCIMS ATS platform to manage end-to-end recruitment processes.
  • Led and facilitated virtual meetings, webinars, interviews and conferences using Microsoft Teams.
  • Collaborated with hiring managers to define job requirements and understand departmental needs.
  • Conducted facility tours to provide candidates with realistic expectations of day-to-day responsibilities.
  • Evaluated resumes, conducted interviews, and presented 7-10 qualified candidates weekly to hiring managers.
  • Served as a brand ambassador, promoting IVC, Inc.'s culture, career growth opportunities, benefits, and advantages to candidates.

Accomplishments:

  • Established partnerships with recruiters, agencies, and schools to access quality talent.
  • Increased applicant numbers by 2% through brand ambassadorship.
  • Managed recruitment for 50 quarterly vacancies, meeting targets

Human Resources Assistant/Employee Training Coordinator

Nutrisystem
01.2016 - 11.2019

Day to day responsibilities:

  • Implemented a successful training program at Nutrisystem
  • Developed and executed training programs to educate HR teams, and hiring managers on Workday ATS functionality.
  • Utilized reporting and analytics features of ADP and UltiPro ATS platforms to generate actionable insights and recruitment metrics.
  • Utilized ADP and UltiPro ATS platforms to manage end-to-end recruitment processes
  • Developed talent acquisition training materials, including slide decks, Excel charts, and Google Forms.
  • Managed end-to-end hiring and staffing process for a department of 75 employees.
  • Prepared new hire letters, contracts, and policies for groups of up to 75 employees with attention to detail and compliance.
  • Led regular coaching, counseling, and feedback sessions for new hires.
  • Provided guidance to managers on employee engagement, documentation, discipline, and performance improvement.
  • Supported managers in addressing employee-related issues
  • Assisted in making informed decisions on employee performance and compensation.
  • Presented performance and compensation reports to senior management, providing analysis and recommendations.
  • Managed training logistics, ensuring smooth execution of sessions.

Accomplishments:

  • Maintained a well-staffed workforce of 75 employees, fostering a compliant and productive work environment.
  • Implemented and managed training for new hires in class sizes of 10 to 20, providing personalized support for their integration and growth.

HR Assistant/Employee Relations Specialist

Accolade
12.2013 - 01.2019

Day to day responsibilities:

  • Collaborated with legal counsel and senior management on sensitive employee relations matters, ensuring compliance and alignment with company values.
  • Utilized Workday ATS to manage end-to-end recruitment processes, including job requisition creation, candidate sourcing, resume screening, interview scheduling, and applicant tracking.
  • Developed and maintained employee relations metrics and reports, providing insights and recommendations to senior leadership.
  • Assisted in implementing employee relations initiatives, including recognition programs and engagement activities.
  • Conducted investigations into employee grievances and concerns, facilitating resolution meetings.
  • Coordinated and conducted disciplinary meetings, ensuring fairness and adherence to company policies.
  • Provided guidance to managers on employee relations matters, including performance improvement plans and terminations.
  • Organized employee events and initiatives to promote engagement and team building.
  • Conducted training sessions on effective communication and conflict resolution for managers and employees.

Accomplishments:

  • Streamlined employee performance reviews, reducing time by 12% and improving accuracy.
  • Implemented employee recognition program.
  • Implemented employee feedback program, increasing satisfaction and reducing turnover by 7%.

Education

Associate of Applied Science - Human Resources Management

Montgomery County Community College
Blue Bell, PA
2013

Skills

  • Training and Development
  • Employee Relations
  • Performance Management
  • ATS experience: iCIMS, ADP, Ultipro, Workday, Taleo
  • HR Compliance/Employment Law
  • Talent Acquisition and Retention
  • Social Media Marketing
  • Employee Onboarding/Offboarding
  • Diversity, Equity, and Inclusion
  • Conflict Resolution

Timeline

Recruitment and Retention Specialist

The School District Of Philadelphia
04.2022 - Current

Talent Acquisition/Retention Specialist

International Vitamin Corporation
11.2019 - 04.2022

Human Resources Assistant/Employee Training Coordinator

Nutrisystem
01.2016 - 11.2019

HR Assistant/Employee Relations Specialist

Accolade
12.2013 - 01.2019

Associate of Applied Science - Human Resources Management

Montgomery County Community College
Bianca Monroe