Summary
Overview
Work History
Education
Skills
Professional Background
Career Target
References
Timeline
Generic

Bianca Morales

Houston,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Harris County Clerk

Harris County Tax Office
04.2023 - 07.2023
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Created documents with applicant information and verified data against [Type] database information.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Teacher Assistant

Creative Care Children's School
09.2022 - 03.2023
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Incorporated multiple types of teaching strategies into classroom.

Kiosk Assistant

Minute Maid Park - Aramark
03.2017 - 08.2017
  • Recommend merchandise to customers based on needs and preferences
  • Used credit card only register system to ring up customers purchases, process payments and issue receipts
  • Ensure guest received a warm greeting at register
  • Resolve customers complaints
  • Counts money in cash drawers at beginning and end of shift to ensure that amounts are accurate.

Front Desk Receptionist

Community Family Center
01.2016 - 04.2016
  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Tracking visitor log and providing visitors with badge
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Update appointment calendar and schedule meetings
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations
  • Assist with other related clerical duties such as photocopying, faxing, filing and printing
  • Providing administrative and clerical support.

Education

High School Diploma -

Raul Yzaguirre School For Success
Houston, TX
06.2013

Skills

  • Scheduling
  • Customer Service Relations
  • Data Entry
  • Telephone Reception
  • Bilingual
  • Data Archive
  • E-mail Clients
  • MS Word/Excel/Power Point/Access/Outlook
  • Money Handling
  • Document Preparation
  • Researching Skills
  • Office Management
  • Fee Management

Professional Background

  • Hard working and able to multi-task effectively
  • Well-developed in administrative abilities
  • Confidentiality Correspondence and Document Handling
  • Client Communications
  • Workflow Planning and Prioritizing
  • Superior telephone etiquette

Career Target

OFFICE ADMINISTRATIVE

TEACHER ASSISTANCE

CHILD CARE

References

Reference upon request

Timeline

Harris County Clerk

Harris County Tax Office
04.2023 - 07.2023

Teacher Assistant

Creative Care Children's School
09.2022 - 03.2023

Kiosk Assistant

Minute Maid Park - Aramark
03.2017 - 08.2017

Front Desk Receptionist

Community Family Center
01.2016 - 04.2016

High School Diploma -

Raul Yzaguirre School For Success

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Bianca Morales