Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Bianca N. Morales

Federal Way

Summary

I am a current (high school) student who is responsible, patient, reliable, and has strong leadership with a passion for reading, serving, and organization. I am willing to help and cooperate with all employers and consumers with proficiency in leadership, services, organization, and reliability.

Overview

2
2
years of professional experience

Work History

Apparel Associate

Walmart
08.2024 - Current
  • Displayed and organized products in store to help customers locate products easily.
  • Improved overall presentation of merchandise by regularly rotating stock items based on seasonal demands or promotional events.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and building rapport with clientele.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Cashier

Taco Bell
07.2023 - 02.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.

Education

High school -

Todd Beamer High School
Federal Way, WA
06.2025

Skills

  • Patience
  • Customer service
  • Reliability
  • Garment care
  • Clothes folding
  • Clothing organization
  • Reliable and responsible
  • Item ticketing and pricing
  • Honest and dependable
  • Customer assistance
  • Teamwork
  • Active listening
  • Cleaning and sanitation
  • POS systems
  • Payment handling
  • Payment processing
  • Patience and empathy
  • Safe food handling
  • Order verification
  • Supply restocking
  • Order accuracy

Awards

  • Traits award-Respect, Responsibility, Cooperation, Rainier View Elementary
  • 10/2016
  • 12/2017
  • Student Of The Month/Certificate of Achievement, Sequoyah Middle School, 02/2020

Languages

English
Spanish

Timeline

Apparel Associate

Walmart
08.2024 - Current

Cashier

Taco Bell
07.2023 - 02.2024

High school -

Todd Beamer High School

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Bianca N. Morales