Bianca Ortiz
New Port Richey,FL
Summary
A leader with a proven track record at Little Sunshine Preschool and Learning Center, excelling in operational efficiency and staff training. Bilingual in Spanish and English, I effectively manage budgets while fostering a collaborative environment. Committed to enhancing child and staff safety and care plan management. A director with a background in strategic planning, team leadership, and performance optimization. Known for driving the company's growth by developing efficient operational strategies, and fostering professional relationships. Demonstrated abilities in problem-solving, decision-making, and communication skills to influence a great environment. Proven record of delivering innovative solutions and achieving organizational goals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, vendor negotiations, payroll and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director
Little Sunshine Preschool and Learnng Center
New Port Richey, Florida
01.2021 - Current
- Develop and implemented policies to enhance organizational efficiency.
- Lead strategic planning initiatives to align operations with company goals.
- Facilitate training programs to improve staff performance and capabilities.
- Manage budgeting and financial planning processes for the organization.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Analyze market trends to inform business development strategies.
- Oversee budget allocation and resource management for various departments.
- Present reports on operational performance to executive leadership for review.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Direct the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitat collaboration between teams by encouraging open communication channels.
- Conduct regular meetings with department heads to review progress on strategic initiatives.
- Develop policies and procedures to ensure compliance with corporate standards.
Feild Support Supervisor
Comfort Keepers
Lutz, FL
06.2018 - 02.2020
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
- Assisted patients with bladder and bowel needs by helping to restroom.
- Coached patients on living skills at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
- Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Direct Care Staff
The ARC Tampa bay
08.2011 - 07.2018
- Under the direction of the ADT Director, Me the ADT Lead was responsible for the care necessary to meet physical, emotional and social needs of consumers as well as functioning and satisfactory management of the assigned classroom.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Engaged client in physical and mental activities to sustain quality of life.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Worked to improve patient outlook and daily living through compassionate care.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
Education
GED -
Fred K. Marchman Technical College
New Port Richey, FL01-2018
Nail Technician
Bene's Career Academy
New Port Richey, FL05-2018
High School Diploma -
Tarpon Springs
Tarpon Springs, FL05-2008
Skills
- Great customer service skills as well as teamwork
- Leadership
- Behavior redirection
- Client safety and first aid
- Administering medication
- Care plan management
- Client documentation
- Product and service knowledge
- Time management ability
- Budget management
- Compliance oversight
- Operational efficiency
- Staff training
- Hiring and retention
- People management
Languages
Bilingual English/Spanish
Certification
- CDA
- DIRECTORS
- VPK ACCREDITED
- FIRST AIDE
- CPR
- DCF TRANING
- AA (65%) Currently in school
Languages
Spanish
Professional
Timeline
Director
Little Sunshine Preschool and Learnng Center
01.2021 - Current
Feild Support Supervisor
Comfort Keepers
06.2018 - 02.2020
Direct Care Staff
The ARC Tampa bay
08.2011 - 07.2018
GED -
Fred K. Marchman Technical College
Nail Technician
Bene's Career Academy
High School Diploma -
Tarpon Springs
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