Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca Perez

Victorville,CA

Summary

Highly-motivated employee with desire to take on new challenges , I am bilingual I speak english and spanish so it is easier for me to communicate with other people who may have that language barrier . I have a strong work ethic, adaptability and exceptional interpersonal skills. I am ready to learn whatever is needed for me to be the best at my job.

Overview

10
10
years of professional experience

Work History

Cash Office Associate

Ross Dress for Less
Victorville, CA
11.2022 - Current
  • Prepared and checked cashier register tills.
  • Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
  • Organized cash movements between offices and to or from banks.
  • Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
  • Investigated and solved account issues to maintain current and accurate money systems.
  • Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Received and recorded cash, checks and transfers.
  • Reconciled computer reports with manually maintained ledgers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.

Receptionist

Hollander Home Fashions Corp.
Los Angeles, CA
03.2015 - 05.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Cashier

G&M Oil
Hesperia
07.2023 - 04.2024
  • Greeted customers and answered any questions they had about the store's products and services.

  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Ensured compliance with all safety regulations within the store environment.

  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Customer Service Associate

Dds Discount
Los Angeles, CA
09.2017 - 10.2022
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Consulted with customers regarding needs and addressed concerns.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

High School Diploma -

Parkridge Private School
Long Beach
08.2015

Some College (No Degree) -

Victor Valley College
Victorville, CA

Skills

  • Data Entry and 10-Key
  • Customer Relations
  • Bank Statement Reconciliation
  • Accounts Payable
  • Bill Payment and Recordkeeping
  • Precision and Accuracy
  • Deposit Preparation
  • Safe Balancing
  • Handling Confidential Materials
  • Sales Support

Languages

English
Full Professional
Spanish
Professional

Timeline

Cashier

G&M Oil
07.2023 - 04.2024

Cash Office Associate

Ross Dress for Less
11.2022 - Current

Customer Service Associate

Dds Discount
09.2017 - 10.2022

Receptionist

Hollander Home Fashions Corp.
03.2015 - 05.2024

High School Diploma -

Parkridge Private School

Some College (No Degree) -

Victor Valley College

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Bianca Perez