Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bianca Pintado

San Tan Valley,AZ

Summary

Experienced with driving operational improvements and enhancing team performance through effective management practices. Utilizes process optimization and strategic planning to meet organizational objectives. Track record of fostering collaborative workplace and achieving operational success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
08.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Substitute Paraprofessional/ Substitute Secretary

Adelanto Elementary School District
01.2024 - 07.2024
  • Provided support during classes, group lessons, and classroom activities.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
  • Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Collaborated with special education staff to implement appropriate accommodations for students with disabilities, ensuring their success in the classroom.
  • Assisted in the development of classroom routines and procedures, reinforcing consistency and predictability for students.

Procurement Coordinator

Virgin Galactic
10.2022 - 02.2023
  • Assigning all approved PR’s
  • Assigning all quote tool tickets to buyers, as well as updating PO numbers and completing tickets.
  • Supplier setup, as well as supplier maintenance. Making sure all supplier forms are up to date, W-9, and net terms have been approved by Manager.
  • Assigning all active NCR’s to the correct buyers.
  • Creating/updating a weekly audit for buyers. Which collects data of PR to PO completion, as well as holding buyers accountable on creating PO folders.
  • Creating all supplier folders with the correct documents.
  • Utilizing SmartSheets to organize discrepancy reports, invoice reports, open PO reports, as well as PR reports.
  • Excel spreadsheet updating all approved PR’s and documenting whether PR’s are approved, processing, incomplete & complete.
  • Ensuring proper communication throughout Buyers and Production Control when creating/updating suppliers.
  • Contacting Suppliers regarding tracking of PO’s or any updates on where parts are to receive an ETA.
  • Investigating aged PR’s & PO’s to get them into receiving
  • Navigating Agile to look up part numbers and engineering drawings
  • Navigating Oracle to look up PR’s and PO’s
  • Updating a daily spreadsheet with new parts, as well as looking up PR’s & PO’s seeing if they have been received in.
  • Uploading supplier NDA’s into Agile
  • Uploading supplier ECC into Agile
  • Checking all min/max inventory weekly to insure they’re on order and get tracking information for materials

Business Support Specialist

Virgin Galactic
07.2022 - 10.2022
  • Schedules all business meetings, as well as attending all meetings, running PowerPoints, and note taking accordingly for all Engineers.
  • Responsible for ordering all necessary products needed for Manufacturing Engineer’s and Production Engineer’s on the shop floor.
  • Attending all floor meetings, listening and effectively taking notes on all Engineer’s with open NCR.
  • Plans, organizes, and schedules all travel, hotel, rental car purchases needed for traveling Engineer’s
  • Organizing expense reports
  • Proficient in excel, PowerPoint, and word document, to organize all meetings throughout operations.
  • Helping with employee lunches for 1st shift and 2nd shift.

Service Manager

Texas Roadhouse
04.2019 - 02.2022
  • Managed over 200 employees.
  • Averaging over 10,000 guest a week.
  • Breaking sales records weekly, about 40%.
  • Keeping an average liquor & beer inventory under 1%.
  • Schedule forecast keeping labor within 10% on weekdays and 13% on weekends.
  • Plans, organizes, monitors, directs and oversees the safe receipt, production, storage, retrieval and timely dispatch of materials and products.
  • Maintains inventory accuracy through conducting routine physical counts, reconciling variances, inputting data and thorough investigations.
  • Ensures smooth and consistent operations and manage to satisfy internal and external customer experience.
  • Oversees all operations to the restaurant in an efficient, effective and safe manner.
  • Responsible for compliance with established internal control procedures to maintain inventory accuracy.
  • Work safely in accordance with established operating procedures and practices.
  • Managed all Front of House employee schedules. Scheduling effectively based on labor cost.
  • Plans, organizes and controls overall all restaurant operations.
  • Implementing all training materials, to run an effective training program.
  • Responsible for all employee recognition, as well as documentation if needed.
  • Oversees all cash and credit card handling within the operations.
  • Mentored and evaluated new and current employees regarding safety, production control, and operational protocols.
  • Able to skillfully handle a wide array of materials and strong communication and problem-solving skills.
  • Answered phones, handled routine staff and manufacturing queries or forwarded calls to appropriate parties.
  • Responsible for imputing invoices and ensuring our vendors were getting paid.

Service Manager

Outback Steakhouse
12.2016 - 10.2018
  • Managed over 90 employees
  • Averaging at about 500 guest a week.
  • Breaking sales goals, resulting to become a Diamond store.
  • Plans, organizes, monitors, directs and oversees the safe receipt, production, storage, retrieval and timely dispatch of materials and products.
  • Maintains inventory accuracy through conducting routine physical counts, reconciling variances, inputting data and thorough investigations.
  • Ensures smooth and consistent operations and manage to satisfy internal and external customer experience.
  • Oversees all operations to the restaurant in an efficient, effective and safe manner.
  • Responsible for compliance with established internal control procedures to maintain inventory accuracy.
  • Work safely in accordance with established operating procedures and practices.
  • Managed all Front of House employee schedules. Scheduling effectively based on labor cost.
  • Plans, organizes and controls overall all restaurant operations.
  • Implementing all training materials, to run an effective training program.
  • Responsible for all employee recognition, as well as documentation if needed.
  • Oversees all cash and credit card handling within the operations.
  • Mentored and evaluated new and current employees regarding safety, production control, and operational protocols.
  • Able to skillfully handle a wide array of materials and strong communication and problem-solving skills.
  • Answered phones, handled routine staff and manufacturing queries or forwarded calls to appropriate parties.
  • Maintaining weekly payroll.
  • Understanding liquor cost, beer cost, labor cost, and food cost.
  • Responsible for imputing all weekly invoices and ensuring all vendors were getting paid.
  • Building partnerships within our community.

Dental Assistant

Dental Non-profit Organization
07.2013 - 01.2014
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared patient x-rays and images for dentist review.

Education

Some College (No Degree) - Elementary Education and Special Education

Grand Canyon University
Phoenix, AZ

Bachelor's Degree - Business Management

Grand Canyon University
Phoenix, AZ
04-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Team Training
  • Policy implementation
  • Conflict resolution
  • Relationship building
  • Motivating teams
  • Influencing others

Certification

  • Service Manager of The Quarter Q2 & Q3 2021
  • Perfect Attendance 2010 & 2013
  • Certified Trainer
  • Store Opener Trainer
  • Honor Society
  • Certificate of Achievement– Dental Assistant
  • Registered: RDA Eligible
  • Certificate of Dental Radiography Course
  • Certificate of Ultrasonic Scaling Course
  • Dean’s List
  • Certified Training Manager
  • Certificate of 8 hour Infection Control Course
  • Certificate of California Dental Practice Act
  • Certificate of Merit, Cal-HOSA Dental Science
  • Finalist.
  • Certificate of Medical Terminology
  • Certificate of Emergency First Responder

Timeline

Substitute Paraprofessional/ Substitute Secretary

Adelanto Elementary School District
01.2024 - 07.2024

Server

Texas Roadhouse
08.2023 - 07.2024

Procurement Coordinator

Virgin Galactic
10.2022 - 02.2023

Business Support Specialist

Virgin Galactic
07.2022 - 10.2022

Service Manager

Texas Roadhouse
04.2019 - 02.2022

Service Manager

Outback Steakhouse
12.2016 - 10.2018

Dental Assistant

Dental Non-profit Organization
07.2013 - 01.2014

Some College (No Degree) - Elementary Education and Special Education

Grand Canyon University

Bachelor's Degree - Business Management

Grand Canyon University

Similar Profiles

CREATE PROFILE
Bianca Pintado