Bianca Porto

• At this company, I supported the customers with the platform that the company developed, such as supermarkets, offices, and government systems.

I was able to access remote assistance or call the assistant to learn how to use our product, making it easier and understandable.

As a professional, making sure the customer is the priority, and also being able to help my team staff.

• Enhanced customer satisfaction through effective management. Provided assistance with my team for the store products, government taxes, customer service by phone or e-mail.
• Provided assistance for my customers, prioritizing their needs about products, questions, improvements, and what they need. Making sure the customers are satisfied.

• I worked as a teacher for the public school "Rosa Simoes de Almeida" in Brazil. As a computer teacher, I minister to beginning and advanced computer lessons for kids under 9 years old.

Able to comprehend the importance of teamwork, to grow as a professional and personally.