Bianca Queen
Sewist
Chicago,Illinois
Summary
Diligent seamstress with a solid background in garment construction and repair. Known for creating high-quality, customized items and delivering exceptional craftsmanship. Experienced with a variety of machines. Demonstrated expertise in pattern alterations, consistently ensuring client satisfaction with attention to detail.
Overview
24
24
years of professional experience
Work History
Seamstress
Self Employed
02.2016 - 01.2020
- Designed, sewed, and sold handmade customized handbags and purses to individual clients.
- Operated and maintained sewing machines, sergers, and embroidery machines along with embroidery/pattern software to ensure a tailored professional product.
- Sourced materials and kept inventory to ensure availability and consistent quality of products.
- Cut, assembled, and embellished products with creative functional customizations tailored to individual clients.
- Communicated with clients to build rapport and understand their needs before adjusting patterns to suit their individual use.
- Networked at local events to build word of mouth sales.
- Processed billing and invoices for products accurately and efficiently to ensure smooth interactions with customers.
Personal Care Aide
IDHS
03.2026 - Current
- Provided in-home medical and personal care, assisting with activities of daily living, medication, mobility support, and basic medical needs.
- Demonstrated excellent organizational skills to manage multiple tasks and prioritize workloads.
- Responded quickly during emergency situations following established protocols.
- Provided administrative support to the client and their care team including scheduling appointments, inventorying and sourcing supplies, and coordinating communication to ensure consistent quality care.
- Assisted with obtaining and managing various disability benefits, SNAP, and insurance coverage.
- Streamlined documentation processes for improved accuracy better communication.
Personal Administrative Assistant
Private Individual
04.2025 - 11.2025
- Assisted the client in managing mood disorder and ADHD by creatively utilizing a variety of therapy based tools and practices.
- Provided comprehensive administrative support for the client to enable him in his personal and professional life.
- Conducted research on various topics to inform personal and professional decision making for the client.
- Organized tasks and scheduling of day-to-day activities and large scale projects, implementing a priority based system to support effective time management and providing regular reminders and updates.
- Developed and maintained organized filing systems to support easy access to critical information.
- Assisted client with understanding necessary legal and contractual documents.
Private Nanny
Private Individual
02.2024 - 04.2025
- Provided personalized care for the clients child, fostering a warm educational environment and enhancing developmental skills.
- Implemented structured daily routines, resulting in enhanced behavioral management and improved child engagement.
- Partnered with parents to align on developmental goals, ensuring consistent support and measurable progress in children's growth.
- Maintained comprehensive records of children's activities and milestones, facilitating effective communication and tailored care strategies.
- Assessed individual needs through observation, adapting care plans to address specific challenges and achieving noticeable gains in well-being.
- Cultivated strong relationships with families, enhancing trust and collaboration in the child's developmental journey.
Assistant Teacher
For Your Child
09.2023 - 02.2024
- Assistant Teacher in a creative play-based preschool classroom providing care and learning for children aged 4-5 and fostering the skills necessary to prepare them for elementary education.
- Worked with teachers to design lesson plans and arrange creative lessons for play-based learning.
- Utilized tailored strategies for diverse learners during both one-on-one and full class activities.
- Led class instruction and guided group activities while co-teachers prepared centers.
- Established trust and positive relationships with parents through frequent open communication utilizing the Tadpoles app.
- Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
- Fostered a nurturing environment, enhancing children's social skills and preparing them effectively for elementary education.
3D Graphic Designer
Self Employed
07.2008 - 09.2017
- Designed and developed high-quality 3D models for innovative virtual characters, environments and props in a Massive Multiplayer Online Roleplaying Game.
- Utilized Photoshop, Blender, and many other graphics and animation tools to achieve high quality of functionality and appearance of products regardless of users' equipment quality.
- Learned and utilized Linden Scripting Language and resolved technical issues relating to coding of objects within the game.
- Conducted modeling and texture optimization for real-time 3D game applications.
- Created and maintained a virtual storefront for products.
- Ran sales and community events for various special interest groups with hundreds of users in order to boost brand awareness for my products.
- Communicated with international clients on custom projects and negotiated to realize their ideas within budget and time constraints.
- Wrote user manuals for scripted in-game items and provided customer and technical support for items after purchase.
Call Center Representative
AT&T Wireless
01.2005 - 10.2008
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Implemented a streamlined call handling process, significantly reducing customer wait times and increasing overall service efficiency.
Community Living Specialist
The Hope School
10.2002 - 09.2005
- Supported youth in educational programs and group home environments, enhancing their development and independence.
- Communicated effectively with parents to address educational and medical needs for children with developmental disabilities.
- Managed classroom activities and home-based education for six children.
- Conducted needs assessments to identify service requirements and interventions.
- Ensured health and safety of youth, handling emergencies and medical treatments.
- Maintained accurate medical records and documentation, ensuring compliance with health regulations and facilitating seamless care transitions.
Education
Arts & Design -
Southwestern Illinois College
Belleville05-2001
High School Diploma - undefined
OFallon Township High School
O'Fallon01-1999
Skills
Custom clothing creation
Alteration services
Sewing machine operation
Serger machine use
Embroidery techniques
Fabric cutting
Hemming techniques
Seam finishing
Stitching repairs
Costume design
Equipment monitoring
Inventory maintenance
Problem-solving
Interests
When I'm not reading speculative fiction or researching emerging techniques for supporting diverse learners, I sew and do machine embroidery I also run table top roleplaying games for children both locally and worldwide
Timeline
Personal Care Aide
IDHS
03.2026 - Current
Personal Administrative Assistant
Private Individual
04.2025 - 11.2025
Private Nanny
Private Individual
02.2024 - 04.2025
Assistant Teacher
For Your Child
09.2023 - 02.2024
Seamstress
Self Employed
02.2016 - 01.2020
3D Graphic Designer
Self Employed
07.2008 - 09.2017
Call Center Representative
AT&T Wireless
01.2005 - 10.2008
Community Living Specialist
The Hope School
10.2002 - 09.2005
High School Diploma - undefined
OFallon Township High School
Arts & Design -
Southwestern Illinois College