Dental Receptionist
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Managed front desk operations including scheduling appointments, collecting payments.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Organized patient charts prior to each appointment in order to save time during check-in process.
- Verified, updated and entered patient information into system.
- Scheduled cleanings and dental appointments for patients using appointment software.