Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Raney

Wichita,KS

Summary

Shift Leader and Trainer at Slim Chickens with a proven track record in team leadership and cash handling. Recognized for mentoring new hires, enhancing productivity, and resolving conflicts effectively. Committed to fostering a positive workplace culture while driving continuous improvement and employee development. Strong communicator dedicated to achieving operational excellence.

Overview

5
5
years of professional experience

Work History

Shift Leader

Slim Chickens
04.2024 - Current
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.

Trainer

Slim Chickens
10.2020 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.

Education

Northwest High School
Wichita, KS
05.2021

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Team motivation
  • Fast paced
  • Strong verbal and written communication

Timeline

Shift Leader

Slim Chickens
04.2024 - Current

Trainer

Slim Chickens
10.2020 - Current

Northwest High School
Bianca Raney