Bianca Reyes
Oxnard,CA
Summary
Organized, trustworthy, compassionate and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals. Bilingual (Spanish/English) when speaking or written translations are needed. Detail-oriented team player with strong organizational skills. Hardworking and passionate job seeker eager to secure an Entry level Accounting position. Have gained office experience while working at the pharmacy and would do well in a beginner or advance accounting position. Looking forward to learning new skills in the field. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
13
13
years of professional experience
Work History
Medical Receptionist /Optometric Technician
Vision Community
09.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Obtained payments from patients and scanned identification and insurance cards.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Performed various administrative tasks by filing, copying and faxing documents.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometer, auto-refractors, and visual field analyzers for patient testing.
Pharmacy Technician
Medicine Shoppe Pharmacy
02.2023 - 08.2023
- Stocked, labeled, and inventoried medication to keep accurate records.
- Filed invoices for Pharmacist on weekly basis
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Caregiver
Cindy (daughter To Patient)
04.2020 - Current
- Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
Cashier /Sales Floor Team Member
Michaels Arts And Crafts
03.2014 - 12.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved more then 50% of customer complaints before escalating issues with managers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided language translation services for customer service inquiries.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
Waitress
Bg's Cafe
08.2010 - 06.2013
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Excelled in fast paced work environment.
- Greeted new customers, discussed specials, and took accurate orders.
- In some cases was left in charge or opening and closing restaurant.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Accounting And Business Management
Ventura College
Ventura, CA05.2023
No Degree - Pharmacy Technician
Oxnard Adult School
Oxnard, CA12.2022
Skills
- Bilingual (english/spanish)
- Attention to detail
- Cash Handling
- Medical Charting
- Customer Relations
- Credit Card Payment Processing
- Typing Proficiency
- Invoice Processing
Timeline
Medical Receptionist /Optometric Technician
Vision Community
09.2023 - Current
Pharmacy Technician
Medicine Shoppe Pharmacy
02.2023 - 08.2023
Caregiver
Cindy (daughter To Patient)
04.2020 - Current
Cashier /Sales Floor Team Member
Michaels Arts And Crafts
03.2014 - 12.2017
Waitress
Bg's Cafe
08.2010 - 06.2013
Associate of Science - Accounting And Business Management
Ventura College
No Degree - Pharmacy Technician
Oxnard Adult School
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