Bianca Satine
Philadelphia,PA
Summary
Reliable employee well-versed in educating patients on proper use of equipment and exercise routines. Proficient at working with therapists to modify treatment plans and promote patient progress toward healthcare goals. Bringing exceptional skills and stellar work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Occupational Therapy Aide
Ivy Rehab Physical Therapy
04.2021 - Current
- Developed strong rapport with patients by demonstrating empathy, patience, and understanding during challenging moments in their recovery journey.
- Assisted with the evaluation of patient progress, contributing to adjustments in treatment plans as needed for optimal results.
- Provided essential administrative support by maintaining accurate records of patient information and treatment details.
- Contributed to positive team dynamics by actively participating in staff meetings and offering constructive feedback on program improvements.
- Assisted therapists in developing treatment plans for improved patient outcomes.
- Reported patients' progress, attitudes and accomplishments to supervisors or therapists.
- Encouraged and attended to patients' physical needs to facilitate and attain therapeutic goals.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Assisted with Scheduling/ Rescheduling Patients. As well as copays if needed when front desk is short staffed.
- Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
Therapeutic Support Staff Member
KMS ( Kensington Management Services INC)
06.2020 - 03.2021
- Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
- Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals during therapy sessions.
- Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
- Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.
- Maintained detailed documentation of client sessions, progress notes, and treatment plans for accurate reporting and continuity of care.
- Documented patient information, treatment plans, and patient responses.
- Maintained client confidentiality to protect patient privacy.
- Tracked progress according to goals for interventions.
Dietary Aide
Gloria Dei Personal Care And Memory Care
08.2016 - 08.2018
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Daycare Assistant Teacher
Community Christian Day School
02.2015 - 07.2016
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Monitored and enforced adequate supply and material inventory.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Sales Associate
Old Navy
06.2014 - 07.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Rehabilitation Science And Human Services
Pennsylvania State University
Abington, PA08.2020
High School Diploma -
Arts Academy At Benjamin Rush
Philadelphia, PA06.2014
Skills
- Communication and Interpersonal Skills
- Professionalism and Ethics
- Documentation and Recordkeeping
- Fine motor skills development
- Occupational Therapy Principles
- Proficient with Microsoft Word, Office, PowerPoint, Outlook and Social Media
- Effective verbal and written communication skills
- CPR/AED and First Aid certified
- Appointment Scheduling
- File Management
- Equipment Maintenance
- Telephone reception
Timeline
Occupational Therapy Aide
Ivy Rehab Physical Therapy
04.2021 - Current
Therapeutic Support Staff Member
KMS ( Kensington Management Services INC)
06.2020 - 03.2021
Dietary Aide
Gloria Dei Personal Care And Memory Care
08.2016 - 08.2018
Daycare Assistant Teacher
Community Christian Day School
02.2015 - 07.2016
Sales Associate
Old Navy
06.2014 - 07.2016
Bachelor of Science - Rehabilitation Science And Human Services
Pennsylvania State University
High School Diploma -
Arts Academy At Benjamin Rush
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