Summary
Overview
Work History
Education
Skills
Organizations
References
Timeline
BusinessDevelopmentManager

Bianca Smith

Atlanta,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Administrative Hearing Judge/Officer

Georgia Department of Labor
01.2021 - 01.2023
  • Develops a hearing record and render a written decision to all parties based on the competent evidence presented in the hearing
  • Preside over Administrative Hearings
  • Listen to and read arguments by opposing parties
  • Read and evaluate information from documents, such as motions, claim applications, and records
  • Determine if the information presented supports the charge, claim, or dispute
  • Decide if the procedure is being conducted according to the rules and law
  • Apply laws or precedents to reach judgments and resolve disputes between parties
  • Write opinions, decisions, and instructions regarding cases, claims, and disputes
  • Evaluate and prepare cases for future dates.
  • Evaluated fairness of trials to identify and remove bias and protect rights of every involved party.
  • Evaluated physical and digital records, testimony and reports in order to weigh both support and opposition to proposals.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Legal Administrative Assistant II

Columbus Consolidated Government
01.2019 - 01.2021
  • Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; confirming case status with the attorney
  • Attend trials, guilty pleas, arraignments, etc weekly administratively support staff
  • Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for a team case review
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Prepared drafts of forms, letters and agreements for legal staff use.
  • Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Scheduled and coordinated meetings between legal teams and clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.

Deputy Administrative Clerk II

Columbus Consolidated Government
01.2018 - 01.2019
  • Create physical records for the criminal, traffic, and environmental court dockets
  • File and prepare court documents to include warrants, transcripts, accusations, search warrants, motions and orders, community service, no-point letters, media requests, FBI requests, entry of appearances, and limited driving permits
  • Assist defendants and lawyers with court-related information
  • Receive court costs for principal summons; perform bookkeeping duties; ensure that all monies received are accounted for; enter court bonds and fines into the courts accounting system
  • Answer phones: take messages, provide information, forward calls, respond to inquiries and/or complaints; type and distribute memos; file information
  • Serve as an administrative support person to court personnel and Judge(s) including; compiling all accounting information, preparing all correspondence; advising the Judge, and performing other administrative duties as requested.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
  • Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.

Deputy Administrative Clerk III

Columbus Consolidated Government
01.2016 - 01.2018
  • Create physical records for the criminal, traffic, and environmental court dockets
  • Prepare subpoenas and/or warrants to individuals and law enforcement personnel
  • File and prepare court documents to include warrants, transcripts, accusations, search warrants, motions and orders, community service, no-point letters, media requests, FBI requests, entry of appearances, and limited driving permits
  • Greet visitors, direct them to the appropriate office or personnel, receives, process, and distribute department mail
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Provided meeting support by taking minutes and dictations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to

Communications Officer

Columbus State University-Police Department
01.2013 - 01.2016
  • Received and responded to campus emergency telephone calls and dispatch the proper responders
  • Use a computerized dispatching system to maintain records of all calls and dispatches
  • Deliver messages between the callers at the scene of the emergency and the responders, and others who need to be informed
  • Use a computer database to look up a suspect's criminal record or to check a vehicle's registration
  • Assist students with access cards for buildings and identification cards for verification.

Education

Bachelor of Applied Science in Criminal Justice -

Columbus State University
Columbus, GA
05.2021

Associates of Applied Science in Criminal Justice -

Columbus State University
Columbus, GA
12.2019

Skills

  • Basic Communications Officer (Dispatcher) Certified
  • GCIC/NCIC Certified
  • Problem analysis and problem-solving
  • Strong communication skills
  • Over 15 years of customer service experience
  • Court Attendant
  • Public Speaking
  • Dispute Resolution
  • Critical thinking
  • Legal knowledge
  • Attention to detail

Organizations

  • City Managers Millennial Roundtable, Columbus, GA
  • House of Representatives, Columbus, GA, 02/2021

References

Shaneka Terry (Assistant District Attorney of Muscogee County)

Timeline

Administrative Hearing Judge/Officer

Georgia Department of Labor
01.2021 - 01.2023

Legal Administrative Assistant II

Columbus Consolidated Government
01.2019 - 01.2021

Deputy Administrative Clerk II

Columbus Consolidated Government
01.2018 - 01.2019

Deputy Administrative Clerk III

Columbus Consolidated Government
01.2016 - 01.2018

Communications Officer

Columbus State University-Police Department
01.2013 - 01.2016

Bachelor of Applied Science in Criminal Justice -

Columbus State University

Associates of Applied Science in Criminal Justice -

Columbus State University
Bianca Smith