Bianca Smith
Montverde
Summary
Dynamic Pharmacy Director with a proven track record at Encompass Health, excelling in policy development and regulatory compliance. Spearheaded the launch of a new pharmacy department, enhancing medication management and staff training, resulting in improved patient outcomes. Adept at interdisciplinary collaboration and budget oversight, driving operational efficiency and safety in pharmaceutical care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PHARMACY DIRECTOR
ENCOMPASS HEALTH
Kissimmee
02.2024 - Current
- Company Overview: A leading provider of inpatient rehabilitation for stroke, brain injury, hip fracture and other complex neurological and orthopedic conditions.
- Spearheaded the launch of a new pharmacy department, ensuring operational efficiency and compliance.
- Led the diversion committee, focusing on safety and prevention strategies.
- Collaborated with a multidisciplinary clinical team to enhance patient care and outcomes.
- Provided education to both staff and patients on effective medication management practices.
- Demonstrate proficiency in clinical health system pharmacy, ensuring competence in antimicrobial stewardship, drug preparation (sterile and non-sterile), controlled substances, anticoagulation therapy, and medication safety.
- Develop and implement pharmacy policies and procedures, holding staff accountable for compliance and operational effectiveness.
- Lead hospital pharmacy to meet all local, state, and national regulations, and maintain accreditation through continuous adherence to credentialing standards.
- Deliver staff education on pharmaceutical care, medication management, and medication safety, improving overall team competency and patient care.
- Monitor and optimize pharmaceutical usage, medication costs, and patient outcomes through effective analysis of clinical programs, protocols, and medication management systems.
- Collaborate with hospital leadership and HR to manage departmental budgets, ensure licensing compliance, and meet employment law standards.
- Lead and actively participate in various hospital committees to drive strategic decisions and enhance pharmacy services and patient care.
- Design and implement clinical programs supporting evidence-based practices, leading to cost-effective drug therapy and improved patient outcomes.
- A leading provider of inpatient rehabilitation for stroke, brain injury, hip fracture and other complex neurological and orthopedic conditions.
PHARMACY MANAGER
CARDINAL HEALTH
Orlando
03.2023 - 12.2023
- Company Overview: United States based health care services company specializing in the distribution of pharmaceuticals and medical products.
- Successfully launched and oversaw pharmacy operations at new rehabilitation facility.
- Designed and implemented a standardized prescription review process, reducing medication errors by 20%.
- Planned, coordinated, directed, and evaluated all pharmacy activities including supervision of refilling machines, prescription database entries, and handling of medications.
- Performed medication audits - narcotic and non-narcotic.
- Implemented and maintained SOP's to ensure compliance with regulatory requirements.
- Developed and implemented efficient and effective inventory and employee management strategies.
- Managed and optimized internal workflows to streamline pharmacy operations.
- Collaborated and communicated effectively with physicians, nursing staff, and pharmacy staff.
- Maintained and completed quality assurance and end of month reports.
- Supervised and participated in patient care planning involving obtaining prescriptions and patient intake and assessment; Led processes of hiring, onboarding, and performance management of pharmacy staff.
- Promoted and developed staff skills and competencies through training and development.
- Contributed to the implementation of strategies aimed at reducing expenses, enhancing operational efficiencies, and fostering profitable expansion to align with acute pharmacy business's strategic goals.
- United States based health care services company specializing in the distribution of pharmaceuticals and medical products.
PHARMACY MANAGER
ADVANCED PHARMACEUTICAL CONSULTANTS
Orlando
05.2017 - 08.2022
- Company Overview: United States based company providing contract pharmacy services and solutions to directly address the programs of today's pharmacy.
- Mobilized $100K+ in health-system savings through the strategic collaboration on multi-functional Pharmacy and Therapeutics committee.
- Effectively managed medication utilization and promoted the rational, appropriate, and safe use of drugs while fostering cost-effective therapy.
- Streamlined selection and evaluation of 8 formulary and non-formulary drug products and facilitated procurement of 10+ non-formulary unit dose medications.
- Ensured operations remain compliant with applicable regulations to reduce the risk of workflow interruptions; Analyzed operations and developed and implemented policies and procedures in alignment with DEA and FDA regulations.
- Supported the optimization of operations through the development of proposals to initiate new inpatient programs.
- Facilitated medication audits - narcotic and non-narcotic.
- Coordinated the activities of pharmacy staff and ensured employees possess adequate training to meet and exceed job responsibilities and company objectives.
- Established, cultivated, and maintained a strong interdisciplinary team, promoted collaboration and effective communication between psychiatry, nursing, and pharmacy staff.
- Evaluated employee performance and developed action plans to boost employee metrics; Provided mentorship and coaching to staff members in support of professional development and business needs.
- United States based company providing contract pharmacy services and solutions to directly address the programs of today's pharmacy.
CLINICAL PHARMACIST
ARNOLD PALMER HOSPITAL
Orlando
06.2017 - 05.2019
- Company Overview: Award-winning pediatric specialty care and pediatric Level One Trauma Center and ER.
- Analyzed operations and designed and implemented quality improvement and medication/drug use review activities within the department resulting in the successful reduction of overprescribing by 18%.
- Compounded intravenous, total parenteral nutrition, and oncology drug products.
- Provided clinical and technical information to patients, nurses, and physicians regarding contents, utilization, therapeutic actions, adverse reactions, and interactions of drugs.
- Increased patient medication compliance by performing hospital medication reconciliation reviews.
- Maintained the privacy and confidentiality of patient information; Ensured operations remained in compliance with applicable regulations.
- Served as liaison between pharmacy and primary care/specialty departments.
- Compounded and prepared hazardous and non-hazardous medications for women and pediatrics.
- Advised patients on medication usage, side effects, and contraindications.
- Partnered with healthcare team to optimize patient care through the effective use of medication.
- Utilized pharmaceutical expertise to improve drug usage and therapeutic outcomes; Analyzed trends in medication use and made recommendations for policy updates.
- Award-winning pediatric specialty care and pediatric Level One Trauma Center and ER.
STAFF PHARMACIST
WALGREENS CPO
Orlando
10.2015 - 06.2017
- Company Overview: United States based company operating the second-largest pharmacy store chain in the country.
- Increased employee performance by 20% through the effective facilitation of trainings for 10+ pharmacy personnel.
- Reduced company loss by $2.5K per month through regular updates and verification of daily information for 20+ daily third-party insurance rejection and system errors.
- Retrieved and triaged phone and fax prescription orders, and input information in computer.
- Prepared, packaged, and labeled pharmaceuticals according to policies and legal requirements.
- Established, cultivated, and maintained professional relationships with clients, stakeholders, and key leaders to implement strategies for evaluating and re-designing processes, and monitoring results.
- Maintained confidential patient profiles and drug inventory records.
- Utilized computer systems to screen for drug interactions, duplications, contraindications, and allergies.
- Followed established procedures concerning security of controlled substances, pharmaceuticals, and disposal of hazardous waste materials.
- Ensured optimal medication use and effective resource management; assisted with developing medical metric reports.
- United States based company operating the second-largest pharmacy store chain in the country.
Education
Doctor of Pharmacy -
Florida A&M University
Skills
- Policy and Procedure Development
- Medication Management
- Regulatory Compliance
- Staff Education and Training
- Budget Oversight
- Medication Reconciliation
- Drug Utilization Review
- Interdisciplinary Collaboration
- Formulary Management
- Electronic Health Record (EHR) systems
- Project Management
Certification
- Florida Board of Pharmacy
- Tennessee Board of Pharmacy
- Consultant Pharmacist
Personal Information
Title: PharmD
Career Overview
- Pharmacy Director, Encompass Health, Kissimmee, FL, 02/01/24, Present, Spearheaded the launch of a new pharmacy department, ensuring operational efficiency and compliance., Led the diversion committee, focusing on safety and prevention strategies., Collaborated with a multidisciplinary clinical team to enhance patient care and outcomes., Provided education to both staff and patients on effective medication management practices.
- Pharmacy Manager, Cardinal Health, Orlando, FL, 03/01/23, 12/31/23, Successfully launched and oversaw pharmacy operations at new rehabilitation facility., Designed and implemented a standardized prescription review process, reducing medication errors by 20%.
- Pharmacy Manager, Advanced Pharmaceutical Consultants, Orlando, FL, 05/01/17, 08/31/22, Mobilized $100K+ in health-system savings through the strategic collaboration on multi-functional Pharmacy and Therapeutics committee., Streamlined selection and evaluation of 8 formulary and non-formulary drug products and facilitated procurement of 10+ non-formulary unit dose medications.
- Clinical Pharmacist, Arnold Palmer Hospital, Orlando, FL, 06/01/17, 05/31/19, Analyzed operations and designed and implemented quality improvement and medication/drug use review activities within the department resulting in the successful reduction of overprescribing by 18%., Compounded intravenous, total parenteral nutrition, and oncology drug products.
- Staff Pharmacist, Walgreens CPO, Orlando, FL, 10/01/15, 06/30/17, Increased employee performance by 20% through the effective facilitation of trainings for 10+ pharmacy personnel., Reduced company loss by $2.5K per month through regular updates and verification of daily information for 20+ daily third-party insurance rejection and system errors.
Timeline
PHARMACY DIRECTOR
ENCOMPASS HEALTH
02.2024 - Current
PHARMACY MANAGER
CARDINAL HEALTH
03.2023 - 12.2023
CLINICAL PHARMACIST
ARNOLD PALMER HOSPITAL
06.2017 - 05.2019
PHARMACY MANAGER
ADVANCED PHARMACEUTICAL CONSULTANTS
05.2017 - 08.2022
STAFF PHARMACIST
WALGREENS CPO
10.2015 - 06.2017
Doctor of Pharmacy -
Florida A&M University
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