Bianca Spencer
Denton,TX
Summary
Dedicated hardworking individual with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dillards Department Store
04.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Packing Associate
Neiman Marcus
06.2023 - 12.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Balanced speed with accuracy when selecting items for shipment, ensuring no errors were made that could lead to customer dissatisfaction or returns.
Customer Service Associate
Walmart
09.2021 - 06.2023
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
High School Diploma -
Life High School
Dallas, TX05.2022
Bachelor of Applied Science in Information Technology -
University of North Texas
Denton, TX05.2027
Skills
- Fast learner with a passion for acquiring new knowledge
- Multi-tasking strength
- Hardworking and dedicated with excellent time management skills
- Exceptional typing skills
- Effective listener and team player
- Reliable and punctual
- Detail Oriented
- Complex Problem-Solving
Timeline
Sales Associate
Dillards Department Store
04.2024 - Current
Packing Associate
Neiman Marcus
06.2023 - 12.2023
Customer Service Associate
Walmart
09.2021 - 06.2023
High School Diploma -
Life High School
Bachelor of Applied Science in Information Technology -
University of North Texas
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