Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Bianca Svetich

DeMotte,IN

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

3
3
years of professional experience

Work History

Team Leader Analyst III

Eurofins Lancaster Laboratories
11.2022 - Current
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
  • Gathered, organized and input information into digital database.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
  • Implemented employee recognition programs that boosted morale and increased retention rates within the team.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Environmental Monitoring Analyst

Eurofins Lancaster Laboratories
03.2022 - 11.2022
  • Followed SOPs to ensure client processes were met.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Identified issues, analyzed information and provided solutions to problems.

Wet Chemistry Analyst

Microbac
03.2021 - 03.2022
  • Optimized testing processes by regularly calibrating and maintaining analytical equipment, ensuring accurate results.
  • Improved collaboration among team members by effectively communicating results and providing constructive feedback during peer review sessions.
  • Assisted in the development of new analytical methods by conducting literature reviews, devising experimental plans, and executing bench-scale experiments.
  • Demonstrated adaptability by quickly learning new software programs for data entry, analysis, and report generation as needed to support laboratory operations.

Microbiologist

DonLevy Laboratories
01.2021 - 03.2021
  • Worked effectively in fast-paced environments.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Performed tasks using aseptic pipetting and sterilization techniques.

Education

High School Diploma -

Laporte High School, La Porte, IN

Bachelor of Science - Biology

Ball State University, Muncie, IN
05.2020

Skills

  • Continuous Improvement
  • Technical Support
  • Team building
  • Work Planning
  • SOP Adherence
  • Analytical Skills
  • Mentoring
  • Quantitative skills
  • Problem-Solving
  • Time Management
  • Quality Improvement
  • Interpersonal Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Leader Analyst III - Eurofins Lancaster Laboratories
11.2022 - Current
Environmental Monitoring Analyst - Eurofins Lancaster Laboratories
03.2022 - 11.2022
Wet Chemistry Analyst - Microbac
03.2021 - 03.2022
Microbiologist - DonLevy Laboratories
01.2021 - 03.2021
Laporte High School - High School Diploma,
Ball State University - Bachelor of Science, Biology

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Bianca Svetich