Bianca Tate
Jonesboro,GA
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Analyst Intern
Emory University
01.2024 - 07.2024
- Accurately sourced, cleaned, and analyzed data to generate insightful performance metrics for ad hoc requests.
- Created informative and visually appealing charts and graphs to effectively communicate complex data insights.
- Optimized SQL queries for faster processing times, increasing overall productivity within the team.
- Utilized tools like Excel and PowerPoint to develop compelling reports that drove data-driven decision-making.
- Improved grant funding approval success rate by providing data-driven recommendations to the research administration team.
- Analyzed grant lifecycle data to identify trends, bottlenecks, and areas for improvement, leading to more effective grant preparation and submission processes.
Provider Data Services Analyst
CVS Pharmacy/Aetna
04.2023 - 08.2023
- Delivers healthcare provider support by improving provider data for the Aetna Medicaid provider network
- Responsible for researching provider data inconsistencies and making outreach to request and/or verify data
- Create and maintains demographic and contract information for individuals, groups, and ancillary provider types in all provider systems
- Performs research and analysis on incoming requests that require modification to provider data and corresponding system interactions.
Pharmacy Technician/ Specialty Call Center Pharmacy Technician
CVS Pharmacy
11.2017 - 04.2023
- Data entry of prescriptions and information relevant to patient profiles into the system database
- Receive written prescription or refill requests and verify that information is complete and accurate
- Establish or maintain patient profiles, including lists of medications taken by individual patients
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist
- Order, label, and count stock of medications, chemicals, or supplies
- Data enter inventory into computer
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
- Verify insurance information and process claims
- Communicated with insurance companies and doctors as needed
- Assist Pharmacists and MD's with prior authorizations
- Assisted patients with finding coverage for expensive medications
- Help schedule the shipment of patients medication through a mail order specialty pharmacy.
Customer Service Associate / Pharmacy Technician
Walgreens
10.2016 - 10.2017
- Receive payment
- Assist customers by providing information and resolving their complaints
- Stock shelves, and mark prices on shelves and items.
Mail Processor
Staffmark UPS
05.2016 - 08.2016
- Weigh parcels to determine postage
- Use machines to sort and prepare mail for distribution
- Place mail onto conveyors for sorting
- Sort and organize mail for future delivery.
Sales Associate
Tilly's
11.2015 - 03.2016
- Greet customers, ascertain their needs and help locate or obtain merchandise.
Education
Higher-level professional education in Application Development and Support -
Year Up
Atlanta, GA09.2024
Course work towards degree in Computer Science -
Georgia State University
Atlanta, GA12.2022
Skills
- SQL
- Windows
- Application Development
- Java
- Agile
- Git
- Medical Terminology
- SCRUM
- Organizational skills
- HIPAA
- JavaScript
- Data Visualization
- Power BI
- Data analysis skills
- HTML
- Data Cleaning
- Excel Functions
- Python Programming
Certification
- Pharmacy Technician License, Present
- PLURALSIGHT-CERTIFICATE OF RECOGNITION FRONTEND DEVELOPER, 12/01/23
- Power BI Certificate of Completion, 06/01/24
Assessments
Analyzing data, Proficient, 07/01/24
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Data Analyst Intern
Emory University
01.2024 - 07.2024
Provider Data Services Analyst
CVS Pharmacy/Aetna
04.2023 - 08.2023
Pharmacy Technician/ Specialty Call Center Pharmacy Technician
CVS Pharmacy
11.2017 - 04.2023
Customer Service Associate / Pharmacy Technician
Walgreens
10.2016 - 10.2017
Mail Processor
Staffmark UPS
05.2016 - 08.2016
Sales Associate
Tilly's
11.2015 - 03.2016
Higher-level professional education in Application Development and Support -
Year Up
Course work towards degree in Computer Science -
Georgia State University
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