Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Terry

Newark

Summary

Experienced supervisor with 8 years of proven experience in performance management, effective communication, and strong collaboration skills. Demonstrates leadership abilities and fosters a cohesive team environment. Committed to personal growth and constantly seeks opportunities to expand knowledge and skills.

Overview

13
13
years of professional experience

Work History

Hub Supervisor

United Parcel Service
01.2013 - Current
  • Train new employees in safety
  • Document progress each day on daily paperwork
  • Contribute to making sure customers receive packages on time
  • Input data in excel files reports daily
  • Lead Supervisor in the control room tower
  • Train New supervisors on management methods and skills on safety
  • Collaborate with team leaders for solutions in unexpected situations
  • Package handler by loading packages in trailers
  • Assist employees with any concerns

Retail Sales Associate

Macy’s
01.2013 - 12.2013
  • Clean shelves and restock products
  • Communication of promotions and sales
  • Demonstrate and document inventory
  • Lead Cashier and salesperson

Cashier

Domino's Pizza
07.2012 - 03.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

BS - Business Administration, Entrepreneurship

Colorado Technical University
03.2025

Music Performance, Theatre

West Caldwell Technical Vocational School
01.2012

Skills

  • Management
  • Problem solving
  • Communication
  • Leadership
  • Workplace safety
  • Operational excellence
  • Team management
  • Software knowledge
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Effective communication

Timeline

Hub Supervisor

United Parcel Service
01.2013 - Current

Retail Sales Associate

Macy’s
01.2013 - 12.2013

Cashier

Domino's Pizza
07.2012 - 03.2013

BS - Business Administration, Entrepreneurship

Colorado Technical University

Music Performance, Theatre

West Caldwell Technical Vocational School

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Bianca Terry