Bianca Wright

• Expanded the companies portfolio over 200%.
• Managed and completed evictions from start to finish.
• Coordinated with attorneys through ongoing litigation.
• Developed and implemented SOP's, Onboarding and Offboarding processes.
• Managed all repair & maintenance issues while developing relationships with vendors.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-in & move-out walk-throughs and conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Project Coordinator

• Supervised multiple projects from project start through delivery by prioritizing needs and task.
• Collaborated with project team leads to comply with accounting needs for project maintenance requirements.
• Improved customer satisfaction through application of superior conflict resolution and problem-solving skills.
• Pulled MLS reports to assure all agents submitted new listings and purchases to Broker.
• Draft task to all new escrows to ensure automation of file audits.
• Processed commission checks. Maintained all general admin duties/onboarding new agents/troubleshooting etc.

Sr. Transaction Coordinator

• Managed Escrow and Audited files for compliance from start to COE.
• Advised agents on subject contracts, deadlines(contingencies), disclosures and requirements.

• Managed Residential & Commercial Escrows from start to COE. Communicated with all parties to ensure compliance requirements were being met. Worked with multiple systems while conducting file audits.
• Ongoing correspondence with clients to asses needs and provide education on the Real Estate Market.
• Constant monitoring and assigning referrals to agents through various platforms(Broker Center/eRelo/Client Central/Cartus)
• Assist agents & commercial teams with marketing efforts/coordinate with design department.

• Managed Escrow to COE. Conducted file audits to ensure compliance and deadline were met.
• Order Inspections for Home, Pest, Roof etc -Follow up with lender on; Appraisal, approval and Docs to title. Follow up with title on Reports; Preliminary Report, NHD, HOA docs, and other items needed to stay in compliance.
• Assist with completing Initial Short Sale packet and obtaining all required documents to submit to SS Negotiation Company and or borrowers Loan Servicing Company .
• Pull mailing & email list and send out postcards and emails for lead generation.

• Updated and reviewed tenant information
• Showed properties to future tenants
• Tracked dates for vendors & appointments
• Handled end of Month Statements for owners
• Created checks for vendors, property manager & owners
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.