Bianca young
Chicago,IL
Summary
Accomplished Lead Direct Support Personnel with a proven track record at Lutheran Social Services of Illinois, adept in behavioral support and client advocacy. Excelled in enhancing client self-esteem and staff efficiency, showcasing strong leadership and community integration skills. Demonstrated expertise in supporting individuals with various mental disorders, significantly improving client outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Direct Support Personnel
Lutheran Social Services of Illinois
Chicago Heights, IL
11.2017 - Current
- Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
- Led group activities that promoted social interaction, skill-building, and personal growth among clients while fostering a sense of community within the residential setting.
- Enhanced client self-esteem by acknowledging achievements regularly and celebrating milestones as part of the ongoing support process.
- Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
- Learning to work with mental disorders, autism, anxiety, bipolar disorders, schizophrenia, depression etc..
Dietary Aide
Lakefront Nursing and Rehabilitation
Chicago, IL
02.2016 - 10.2017
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Verified prepared food met standards for quality and quantity before serving to customers.
Housekeeping Manager
Smith and Thomas Funeral Home
Chicago, IL
01.2015 - 12.2015
- Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
- Led group activities that promoted social interaction, skill-building, and personal growth among clients while fostering a sense of community within the residential setting.
- Enhanced client self-esteem by acknowledging achievements regularly and celebrating milestones as part of the ongoing support process.
- Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
- Learning to work with mental disorders, autism, anxiety, bipolar disorders, schizophrenia, depression etc..
Education
High School Diploma - Basic Study
Sullivan High School
6631 N Bosworth Ave Chicago, IL 60626 06.2009
Skills
- Behavioral support
- Client Advocacy
- Activity Planning
- Community Integration
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Timeline
Lead Direct Support Personnel
Lutheran Social Services of Illinois
11.2017 - Current
Dietary Aide
Lakefront Nursing and Rehabilitation
02.2016 - 10.2017
Housekeeping Manager
Smith and Thomas Funeral Home
01.2015 - 12.2015
High School Diploma - Basic Study
Sullivan High School