Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianca Zatarain

Hayward,CA

Summary

Committed professional adept at meeting company needs through consistent and organized practices. Skilled in thriving under pressure and adapting to new challenged to elevate organizational branding. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. Capable of excelling independently and rapidly acquiring new skills.

Overview

11
11
years of professional experience

Work History

Community Programs Coordinator

Escuela Bilingüe Internacional
08.2022 - Current
  • Strategic planning and market development for Aventura Programs
  • Supervised daily operations of EBI Aventura community programs
  • Staffing, coaching, and training
  • Developed auxiliary programs supporting the school's mission
  • Managed contracts with third-party vendors
  • Coordinated billing and reconciled payments
  • Generated revenue and achieved enrollment targets
  • Implemented marketing strategies for program promotion
  • Acted as consultant to community programs by interpreting regulations and policies.
  • Closely monitored and documented summer program registration, billing, and camper details using UltraCamp software, partnering with the business office to facilitate seamless data recording.

Campus Coordinator

Escuela Bilingüe Internacional
05.2021 - 08.2022
  • Coordinated meeting spaces and calendar events
  • Supported Division Head and Senior Administrators
  • Managed communication and visitor services
  • Handled purchase requests and created purchase orders
  • Responded to emergencies and maintained safety protocols
  • Organized field trips and transportation
  • Provided administrative support
  • Provided basic first aid and attended to sick students as needed.
  • Managed incoming calls, responded to inquiries, and took messages.

Style Consultant/ Designated Business Owner

Target
11.2018 - 06.2021
  • Greeted customers into the department and thanked them as they left
  • Maintained the department clean and organized to make it appealing to the customers
  • Assigned a department and responsible to look over sales numbers and goals
  • Meet the daily sales goals
  • Provided customer service by helping customers find items they were looking for while also 'adding to their basket' by suggesting other items that will complement their purchase that will contribute towards the sales goal
  • Managed money interactions as a cashier, handled returns and exchanges, and informed them of upcoming sales and events.

COVID-19 Data Entry Staff Member and Screener

City Health- Kinetic
Oakland, CA
06.2020 - 05.2021
  • Registered and checked in 100-500 patients daily using Drchrono
  • Greeted patients, Verified personal information was accurate, and collected payments for international and Hawaii travelers
  • Used Excel to document negative and positive cases in different counties by faxing a Confidential Morbidity Report and creating a Lab Report
  • Send patients their COVID-19 Results via Email
  • Educated Patients about different tests we carried and how to do a proper nasal self swab
  • Assisted the patient by precisely placing the specimen in the test tubes, verifying personal information, and handing it to the laboratory
  • Followed the CDC COVID-19 guidelines and recommendations by maintaining work stations sanitized, double masked, changed gloves after every patient, and wearing PPE.

Receptionist

Stratford Optometry
Hayward
11.2018 - 06.2019
  • Managed the front desk by answering phone calls, checking patient's in and out, collecting dues, making appointments and verifying insurances
  • Review and went went over the HIPAA policy with patient's
  • Maintained records, data entry of patient's health history, and ordered contact lenses and glasses
  • Verified patients attended their appointments by making reminder calls, text messages, and emails
  • Instructed patients with insert and removal as well as cleaning of contact lenses.

Shift Supervisor

KFC
Hayward, CA
06.2015 - 11.2018
  • Learned to multitask and managed my time wisely in a time crunch
  • Communicated to the team by going over the shifts plans and goals that the manager discussed with me beforehand
  • Made sure the shift went by smoothly by giving great customer service, answering phone calls, solving customer complaints, and making sure they had a great experience.

Migrant Program
Hayward, CA
06.2013 - 01.2018
  • Provided mentoring to elementary school students
  • Taught preschool and kindergarten students how to read by constantly practicing and getting them familiar with the alphabet and pronunciation of words
  • Helped children develop their first language (Spanish) and not forget their native language by continuing to practice on a daily basis.

Education

Bachelor of Arts - Psychology

San Francisco State University
08-2026

Associate of Arts - Psychology & Liberal Arts: Beh & Soc Sciences

Chabot College
Hayward, CA
05-2024

Skills

  • Bilingual (English and Spanish)
  • Trustworthy
  • Excellent communication
  • Hard-working
  • Responsible
  • Computer skills
  • Problem-solving abilities
  • Written Communication
  • Time Management
  • Interpersonal Communication
  • Adaptability and Flexibility
  • Budget Administration
  • CPR/AED
  • Google apps
  • Adobe premiere
  • Illustrator
  • After effects
  • Apple ilife
  • Excel

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Community Programs Coordinator

Escuela Bilingüe Internacional
08.2022 - Current

Campus Coordinator

Escuela Bilingüe Internacional
05.2021 - 08.2022

COVID-19 Data Entry Staff Member and Screener

City Health- Kinetic
06.2020 - 05.2021

Style Consultant/ Designated Business Owner

Target
11.2018 - 06.2021

Receptionist

Stratford Optometry
11.2018 - 06.2019

Shift Supervisor

KFC
06.2015 - 11.2018

Migrant Program
06.2013 - 01.2018

Bachelor of Arts - Psychology

San Francisco State University

Associate of Arts - Psychology & Liberal Arts: Beh & Soc Sciences

Chabot College

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Bianca Zatarain