Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bianca Zavala

Denver City,TX

Summary

Highly organized professional with a track record of excellence in customer service and administrative support in healthcare environments. Committed to achieving results through meticulous attention to detail and effective communication. Proven ability to exceed expectations and maintain high standards of service delivery.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Deputy Assessor

YOAKUM COUNTY
Plains, TX
06.2021 - 03.2025
  • Supporting local assessors: Providing technical guidance, training, and resources to ensure consistency and quality
  • Processing documents: Verifying ownership, updating parcel records, and establishing values
  • Preparing reports: Compiling and reporting abstracts, lists, and reports
  • Representing the county: Providing guidance to township and municipal boards at Local Board of Appeal and Equalization meetings
  • Conducting property inspections: Determining the valuation and classification of properties
  • Providing assistance: Providing assessing services, assistance, and information to the public and county personnel
  • Interpreting laws: Interpreting and applying laws, regulations, and procedures related to assessment, valuation, tax collection, and district levies
  • Organizing records: Organizing and supervising recordkeeping functions in accordance with state rules and regulations
  • Communicating: Communicating effectively, both orally and in writing
  • Establishing relationships: Establishing and maintaining effective working relationships with the public, agency officials, and county employees

Benefits Specialist Clerk

South Plains Public Health District
Denver City, TX
03.2018 - 05.2021
  • General responsibilities was to interpret for Spanish speaking clients
  • Make referrals as necessary to other social services
  • Answer the telephone email and fax as necessary
  • Screened clients for PHC services using TDHS
  • Make appointments use EMR practice suite also upload patient progress notes and other various information using guidelines of HIPAA
  • Immunizations days would file out cards and insert clients in Immtrac to be able to have a track record of immunizations given
  • Family planning and using TMHP and verifying Healthy Texas Womens program

Financial Clerk/Supervisor

Centers MHMR
West, TX
03.2015 - 03.2018
  • My job duties are answer phone, open mail; attend to clients and clinics order medications, schedule Doctor Appointments and Rehab provider's time using Citrix also verifying insurance and taking payments for services provided
  • Forms of contact used in my job are email, fax, scanning and letters sent by mail
  • Mentored and trained newly hired to familiarize each with job responsibilities and organizational procedures.
  • Handled many customers daily and processed transactions, deposits, and withdrawals.

Medical Records Clerk/HR

Shinnery Oaks Community
Denver City, TX
06.2012 - 09.2014
  • My job duties at the nursing home are to make sure all paper resident information is accurate scanned and input in there electronic record
  • I also order medical supplies, handle the CNA schedule I'm on call and able to find somebody to fill in shifts when needed
  • My job also included that I help out in hiring process, filed paperwork, answer phones, run specimen's to the lab and get physician orders signed
  • Updated patient demographic and insurance information in the medical record system.
  • Conducted regular training sessions for new staff on medical records management systems and procedures.

Education

High School Diploma -

Theodore Roosevelt High School
San Antonio, TX
01.2006

Skills

  • Organizational skills
  • HIPAA
  • Human Resource
  • Translation
  • Microsoft office
  • Time management
  • Insurance Verification
  • Medical Scheduling
  • EMR Systems
  • Proficient in writing, reading and speaking Spanish
  • Skills on establishing and maintaining business contacts
  • Adaptable to any environment
  • Capable of working independently or as a team member
  • Strong knowledge in Microsoft Office programs
  • Quick ability to learn new software programs

Certification

  • Life Coach

Timeline

Deputy Assessor

YOAKUM COUNTY
06.2021 - 03.2025

Benefits Specialist Clerk

South Plains Public Health District
03.2018 - 05.2021

Financial Clerk/Supervisor

Centers MHMR
03.2015 - 03.2018

Medical Records Clerk/HR

Shinnery Oaks Community
06.2012 - 09.2014

High School Diploma -

Theodore Roosevelt High School

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