Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Zaragoza

Blue Springs,MO

Summary

Self-motivated worker experienced in the restaurant industry and a proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast paced environment. Possesses excellent communication and problem solving skills. Committed to delivering an outstanding experience to my employers and community. Dedicated and compassionate for patient care, always maintaining positive and upbeat demeanor. Possesses solid understanding of basic patient support, with ability to assist in daily living activities and monitoring vital signs. Committed to providing quality care and making significant impact on patient well-being. Offering strong sense of empathy and commitment to learning everyday. Brings the ability to quickly grasp essential care concepts and develop practical skills, such as patient assistance and basic procedures. Ready to use and develop caregiving and communication skills in a desired position role. Aiming to leverage my abilities to successfully fill the vacancy on your team. I can be relied upon to help your team achieve its goals.

Overview

6
6
years of professional experience

Work History

Certified Nursing Assistant

St Luke’s Hospital
08.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Spencer Manager

Ponaks Mexican Kitchen
05.2019 - Current
  • Help and guide customers or coworkers
  • Resolved customer complaints and inquiries in a timely manner
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Follow health department requirements
  • Assisted with training new staff members
  • Used focused and memorization skills to keep track of tables and orders

Education

High School Diploma -

Blue Springs North
Blue Springs, MO
07.2022

Skills

  • Communication
  • Team work
  • Leadership
  • Performance improvement
  • Fast learner
  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Compassionate
  • Safety precautions

Timeline

Certified Nursing Assistant

St Luke’s Hospital
08.2024 - Current

Spencer Manager

Ponaks Mexican Kitchen
05.2019 - Current

High School Diploma -

Blue Springs North
Bianca Zaragoza