Bianca Cecelia Dominguez Matus
Las Vegas
Summary
Accomplished delivery driver with a clean driving record from DoorDash, excelling in customer service and problem-solving. Fluent in Spanish, adept at using point-of-sale systems, and recognized for enhancing service satisfaction. Proven ability to navigate efficiently and maintain vehicle safety, contributing to a 20% increase in timely deliveries.
Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Overview
3
3
years of professional experience
Work History
Delivery Driver
DoorDash
05.2025 - Current
- Navigated delivery routes efficiently to ensure timely food delivery.
- Maintained accurate records of deliveries and customer interactions.
- Communicated effectively with customers to enhance service satisfaction.
- Utilized mobile applications for real-time order tracking and updates.
- Ensured vehicle cleanliness and compliance with safety standards.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
Sales Associate
Big Brand Tire & Service
06.2024 - 04.2025
- Assisted customers in selecting appropriate tires and services to meet their needs.
- Maintained cleanliness and organization of sales floor, enhancing customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Educated customers on tire maintenance and safety features, fostering informed purchasing decisions.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Assembler
Fast Metal
04.2024 - 04.2024
- Assembled metal components using hand tools and machinery to meet production specifications.
- Conducted quality inspections on finished products to ensure compliance with industry standards.
- Maintained clean and organized work area to promote safety and efficiency during assembly processes.
- Collaborated with team members to optimize workflow and reduce assembly time on production lines.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
Cashier
McDonald's Restaurant
03.2023 - 01.2024
- Processed customer transactions accurately and efficiently.
- Assisted in training new cashiers, enhancing team performance.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Adhered to all safety and health regulations consistently.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Gila Ridge High School
YumaSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Clean driving record
- Safe driving record
- Stocking and inventory
- Shipping and packaging
- Defensive driving
- FLUENT IN Spanish
- Lifts up to 50 pounds
- Point-of-sale system
- Cash transaction handling
- Customer interaction
- Multitasking and organization
Timeline
Delivery Driver
DoorDash
05.2025 - Current
Sales Associate
Big Brand Tire & Service
06.2024 - 04.2025
Assembler
Fast Metal
04.2024 - 04.2024
Cashier
McDonald's Restaurant
03.2023 - 01.2024
High School Diploma -
Gila Ridge High School