Bianca Givner

• Office Management: Oversee daily operations, ensuring an organized and efficient work environment.

• Executive Support: Provide high-level administrative support to executives, managing calendars, scheduling meetings, and coordinating travel arrangements.

• Communication Management: Serve as a liaison between management and staff, handling correspondence and facilitating effective communication.

• Document Preparation: Prepare and edit reports, presentations, and other documents, ensuring accuracy and professionalism.

• Project Coordination: Assist in the planning and execution of special projects, maintaining timelines, and tracking project progress.

• Data Management: Maintain and organize electronic filing systems, databases, and records for easy access and retrieval.

• Team Collaboration: Collaborate with other team members to support departmental goals and initiatives.

• Problem Solving: Identify challenges and proactively propose solutions to enhance efficiency and productivity.

• Training and Mentorship: Mentor junior administrative staff and assist in their onboarding and training processes.

• Oversaw daily operations of the front desk, ensuring smooth and efficient service.

• Managed and trained front desk staff, enhancing team performance and guest satisfaction.

• Handled guest inquiries, complaints, and requests, resolving issues promptly and professionally.

• Coordinated check-in and check-out processes, ensuring accuracy in billing and reservations.

• Monitored room availability and facilitated communication with housekeeping and maintenance departments.

• Implemented hotel policies and procedures, maintaining compliance with industry standards.

• Collected and analyzed guest feedback to identify areas for improvement in service delivery.

• Assisted in the preparation of reports related to occupancy, revenue, and guest satisfaction metrics.

• Managed personnel records and documentation for soldiers to ensure accuracy and compliance with regulations.

• Coordinated the enlistment, assignment, and reclassification processes for service members.

• Facilitated the promotion and evaluation processes, supporting career development for soldiers.

• Provided guidance and support to soldiers on benefits, entitlements, and administrative procedures.

• Assisted in the deployment and personnel readiness activities to ensure mission success.

• Maintained data integrity in human resources information systems to support effective decision-making.

• Conducted training and orientation for new human resources personnel, fostering a knowledgeable workforce.

• Collaborated with commands to address personnel issues and enhance troop welfare.

• Assisted customers with routine banking transactions, including deposits, withdrawals, and transfers.

• Processed payments and issued checks while ensuring compliance with bank policies.

• Handled cash accurately to maintain balanced cash drawers at all times.

• Provided excellent customer service by addressing inquiries and resolving issues.

• Promoted bank products and services to help meet customer needs and preferences.

• Maintained confidentiality of customer information in accordance with regulations.

• Collaborated with colleagues to streamline operations and enhance overall service efficiency.