Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Bianca Janeysi Mayorga Cortez

Bianca Janeysi Mayorga Cortez

Managua, Nicaragua

Summary

Soy una persona confiable , con capacidad de gestionar multiples prioridades y actitud positiva , dispuesta a asumir responsabilidades adicionales para alcanzar los objetivos del equipo.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

The Home Depot Inc
12.2023 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Brindar ayuda a los customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged with customers to effectively build rapport and lasting relationships.

Gerente De Turno

Mcdonalds, RHC Management
08.2023 - 12.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Asistente De Compras

Banco Ficohsa Nicaragua
02.2022 - 08.2023
  • Maintained accurate records of purchases, pricing, and documentation for audit purposes.
  • Established and managed supplier and vendor relationships.
  • Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Improved supplier relationships through regular communication and transparent dealings.
  • Collaborated with other departments to identify opportunities for cost reduction or process improvements within the purchasing function.
  • Maintained complete documentation and records of all purchasing activities.
  • Streamlined purchasing processes for increased efficiency and reduced procurement time.
  • Achieved cost savings by negotiating with suppliers and securing favorable contracts.
  • Conducted research, identifying potential vendors and better pricing options.

Asistente De Categoria- Reunion Fiesta

Punto Ideal - Super Express
01.2021 - 02.2022
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Creacion de Sku, upc en sistema para alimentar la base de datos.
  • Creacion de descuentos y promociones.
  • Analisis de ventas e inventarios para abastecer cada una de las tiendas.
  • Creacion y colocacion de ordenes de compras a los proveedores.

Auxiliar De Compras

Casa Del Café
01.2019 - 01.2021
  • Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
  • Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
  • Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
  • Maintained internal inventory of supplies and equipment.
  • Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
  • Improved supplier relationships through effective communication and timely resolution of issues.
  • Maintained accurate records of all procurement activities, facilitating efficient audit processes and regulatory compliance.

Pasante De Cobranza

Seguros America S.A
01.2018 - 04.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Manejo de maestro de clientes , llamadas de cobros rutinarios sobre polizas.
  • Manejo de POS Virtual

Pasante De Adquisiciones

Banco De Fomento a La Producción - BFP
10.2017 - 12.2017
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Organizacion de archivos y expedientes de proveedores.
  • Busqueda de referencias comerciales y personales de proveedores en centrales de riesgos .

Pasante De Recursos Humanos

Banco De Fomento a La Producción - BFP
04.2017 - 10.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Explored new technologies and approaches to streamline processes.
  • Archivo de expediente de colaboradores.
  • Aided in enhancing website user experience with thorough usability testing.
  • Collected, arranged, and input information into database system.

Education

Egresado Lic Economia Gerencial - Economia

Universidad Politecnica De Nicaragua
Managua Nicaragua
10-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Order tracking
  • Vendor relationship management
  • Supplier evaluation
  • Supplier negotiation
  • Strategic sourcing
  • Forecasting and cost tracking
  • Purchasing agreement review

Certification

  • Forklift Certification
  • Reach Truck Certification
  • Excel Avanzado


Languages

English
Professional Working

Timeline

Sales Associate

The Home Depot Inc
12.2023 - 04.2025

Gerente De Turno

Mcdonalds, RHC Management
08.2023 - 12.2024

Asistente De Compras

Banco Ficohsa Nicaragua
02.2022 - 08.2023

Asistente De Categoria- Reunion Fiesta

Punto Ideal - Super Express
01.2021 - 02.2022

Auxiliar De Compras

Casa Del Café
01.2019 - 01.2021

Pasante De Cobranza

Seguros America S.A
01.2018 - 04.2018

Pasante De Adquisiciones

Banco De Fomento a La Producción - BFP
10.2017 - 12.2017

Pasante De Recursos Humanos

Banco De Fomento a La Producción - BFP
04.2017 - 10.2017

Egresado Lic Economia Gerencial - Economia

Universidad Politecnica De Nicaragua

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Bianca Janeysi Mayorga Cortez