Bianca M Dominguez-Brown
Cibolo,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Property Manager
Seasons Cabin
Cibolo, TX
10.2020 - Current
- Minimized vacancy periods by collaborating with scheduling programs to strategize marketing initiatives, business plans and guest outreach programs.
- Designed luxury vacation environments at budgets ranging from $10,000 to $60,000.
- Coordinated itineraries and scheduled appointments for incoming guests and stays.
- Filed paperwork, sorted and delivered mail and maintained office organization.
Teacher's Assistant
Department Of Education Activity (DODEA)
Baumholder, Germany
01.2018 - 10.2020
- Maintained and operated 100% of classroom equipment to maximize use and lifespan.
- Updated school curriculum to integrate technology and enhance quality of student education through COVID19.
- Supervised and evaluated teaching and support staff to assess education standards and classroom policies and implement changes based on data.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Program Director
Club Beyond
Baumholder , Germany
10.2018 - 12.2019
- Improved and developed knowledge through continuing education courses and seminars.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Member Services Coordinator
Hilton Worldwide
El Paso, Texas
01.2016 - 01.2018
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Responded to customer calls and emails to answer questions about products and services.
- Bolstered customer retention 89% by creating and offering unique discount options and inspiring interest in new product lines.
Office Manager
First Eye Care
Burleson, TX
01.2010 - 01.2013
- Established workflow processes, monitored daily productivity and implemented 35 modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Oversaw accounting, budgeting and financial reporting.
Education
Bachelor of Science - Sports Management
Columbia Southern University
Orange Beach, AL05.2016
Skills
- Strong Client Relations Skills
- Property Management
- Microsoft Office
- Problem Solving
- Written And Verbal Communications
- Organization Skills
- Ability To Work Independently
- Excellent Time Management
- Tenant and Owner Liaising
- Administrative Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Property Manager
Seasons Cabin
10.2020 - Current
Program Director
Club Beyond
10.2018 - 12.2019
Teacher's Assistant
Department Of Education Activity (DODEA)
01.2018 - 10.2020
Member Services Coordinator
Hilton Worldwide
01.2016 - 01.2018
Office Manager
First Eye Care
01.2010 - 01.2013
Bachelor of Science - Sports Management
Columbia Southern University