Summary
Overview
Work History
Education
Skills
Timeline
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Bianca M Gonzalez

Summary

Efficient interpreter with 5+ years of experience delivering Spanish and English language interpretation services in various communication modes. Able to enhance communication, supporting in-depth cultural competence and eliminating language barriers. Skilled at retaining original context and meaning while prioritizing and fulfilling urgent requests. Successful at maintaining meaning, flow and specific characteristics or original words when translating documents or spoken words. Agile and attentive Spanish-English interpreter capable of translating complex language in high-intensity environments, able to provide consecutive and simultaneous interpretation between multiple speakers. Ready to evaluate best interpreting tactics, understand language and cultural differences and provide efficient translation services.

Overview

13
13
years of professional experience

Work History

Unit Secretary

Cooper University Hospital
07.2015 - Current
  • Translate hospital documents, forms, consents, and letters from English to Spanish
  • Attended patient/family meetings to provide accurate consecutive translation of conversation between members
  • Maintained message content, tone and emotion as closely as possible
  • Applied cultural understanding to discern specific meanings beyond literal written words
  • Showcase high level of accuracy while serving as an interpreter among a culturally diverse range of people with various accents and speech patterns
  • Maintained stellar quality of community-based translation services by interpreting dialog among patients, visitors, and healthcare providers
  • Scheduled appointments, contacted and communicated with patients via phone, email and during in-office visits
  • Managed communication flow at nurse's station and transferred appropriate calls to physicians, nursing staff and other healthcare personnel and departments
  • Retrieved or initiated patient medical history and examination files while maintaining confidentiality and compliance with all HIPPA regulations
  • Oversaw equipment maintenance and repairs through communication with equipment vendors and maintenance personnel
  • Ensured inventory of administrative, nursing supplies and nourishments by placing orders on a weekly basis
  • Complied and demonstrated knowledge regarding department specific policies and procedures on an ongoing basis including response to emergency situations and maintained work are in compliance with infection-control guidelines
  • Handled patient's requests by operating intercom room service system, delivering those requests to assigned nurses and technicians
  • Performed clerical duties including maintenance and organization of patient records, as well as breakdown of medical charts for record keeping
  • Provided coverage for multiple units during staffing shortages and oriented new unit secretaries
  • Documented all incoming and outgoing patients and kept track of census at all times to ensure proper staffing.

Salon Assistant/ Receptionist

AFH Salon
12.2013 - Current
  • Performed front desk duties including: placing salon color orders, supply orders, check out of guests, payment processing, nightly and weekly transaction reports, answering phones and booking appointments
  • Assisted manager and team members as directed to ensure smooth running of the salon and comfort of clients at all times
  • Administered updated schedule to stylists prior to each new work day
  • Assisted hairdresser with shampooing, blow-drying, styling, hair rolling, hair relaxing, and hair coloring
  • Maximized the sales of professional hair care products through product knowledge and promotions
  • Mentored and trained new assistants.

Receptionist/ Assistant

Karl J Salon
03.2011 - 12.2013
  • Traveled with salon owner to provide assistance during hair shows including organization of events
  • Sales representative for salon products in various hair shows
  • Demonstrated features and operation of products
  • Prepped all salon clients for stylist and kept record of client services.

Education

High School Diploma -

Francisco Mendoza High School
Isabela, Puerto Rico

Skills

  • Fluent in English and Spanish
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Organization and multi-tasking skills
  • Impeccable verbal and written comprehension, communication and listening skills
  • Intercultural skills
  • Cultural Knowledge
  • Document translation
  • Proofreading skills
  • Medical Terminology
  • Excellent Memory
  • Attention to detail
  • Time management
  • Confidentiality

Timeline

Unit Secretary

Cooper University Hospital
07.2015 - Current

Salon Assistant/ Receptionist

AFH Salon
12.2013 - Current

Receptionist/ Assistant

Karl J Salon
03.2011 - 12.2013

High School Diploma -

Francisco Mendoza High School

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Bianca M Gonzalez