Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant

Bianca Rodriguez

Morgan,CA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Customer Service Manager

Signature Flight Support
Santa Clara, Ca
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Took ownership of customer issues and followed problems through to resolution.

Executive Assistant

Santa Cruz Shredder
Campbell, CA
  • Organized and coordinated conferences and monthly meetings.
  • Answered high volume of phone calls and email inquiries.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Office Manager

NuLight Solutions
Campbell, Ca
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.

Office Administrator

Dental Office
San Jose, CA
10.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Education

High School Diploma -

Santa Teresa High School
San Jose, CA

Skills

  • Office administration
  • Administrative support
  • Multi-line phone proficiency
  • Filing and data archiving
  • Financial services
  • Documentation and control
  • Policy and procedure modification
  • Budgeting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Office Administrator

Dental Office
10.2022 - Current

High School Diploma -

Santa Teresa High School

Customer Service Manager

Signature Flight Support

Executive Assistant

Santa Cruz Shredder

Office Manager

NuLight Solutions
Bianca Rodriguez