Bianca Davis
Manor,TX
Summary
High-performing Talent Acquisition Specialist with over 10years of experience delivering successful improvements for business operations, profitability and team development. Resourceful and eagerer to thrive in fast-paced and changing environment again. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
13
13
years of professional experience
Work History
Talent Acquistion Specialist
Meals on Wheels Central Texas In-Home Care
Austin, TX
08.2023 - Current
- Full cycle recruiting: background checks, reference checks, orientation, adding employee into paycom
- Demonstrate ability to prioritize and manage multiple recruitment projects simultaneously, while maintain attention to detail
- Creating offer letters to new hires and working on benefit projects
- Creating marketing advertisements for social media
- Implementing retention programs and hosting company social circles
- Supervise HR Interns in the summer.
- Researched and identified potential candidates for open positions.
- Developed and maintained relationships with hiring managers to understand their talent needs.
- Conducted initial phone screens of potential candidates.
- Posted job openings on various job boards, social media sites, and other resources.
- Coordinated interviews between hiring managers and prospective employees.
- Prepared offer letters for successful candidates.
- Attended career fairs, networking events, and other recruiting activities to source potential leads.
- Recruit volunteers for meal delivery and meal management
- POC for scheduling volunteer trainings
- Completing background checks.
Human Resource Generalist
Centry Services
Austin, TX
04.2022 - 07.2022
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
- Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
- Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
Human Resource Generalist
Willow Springs Recovery
Bastrop, TX
11.2021 - 04.2022
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
- Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
- Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Investigated employee complaints or grievances related to workplace issues or violations of policy.
- Maintained up-to-date knowledge of current trends in Human Resources management techniques and strategies.
- Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
- Responded promptly to inquiries from internal staff members regarding employment matters.
Recruiting Coordinator
e-team-apple (6 month contract)
Austin, TX
06.2021 - 12.2021
- Completed over 200 offer letters a day
- Keeping hiring managers up to date on employee relocations and completion of signed offers
- Upload employee documents in to virtual employee folders.
- Participate in team meetings.
- Provided guidance to hiring managers throughout the interview process.
- Responded promptly to inquiries from candidates regarding status of their applications or other questions they had about the company.
- Managed communication between internal teams and departments related to recruitment activities.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Contacted job applicants to inform of application status.
Human Resources Assistant
campus advantage (role was dissolved)
Austin, TX
12.2020 - 04.2021
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted with planning, organizing and coordinating company events.
- Conducted employment verification and background investigation to facilitate hiring process.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Recruiter
indeed (6 month contract)
Austin, TX
04.2020 - 12.2020
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Maintained Applicant Tracking System records of all applicants.
- Collaborated with hiring managers to understand position requirements.
- Facilitated job application processes for qualified candidates.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
Quality Assurance Manager
alorica
08.2019 - 07.2020
- Overseeing a team of 6 emplyees who were responsible for reviewing calls for over 600 employees
- Reporting to both client and internal leaders of their completition of coaching sessions and progressing KPI’s
- Review and approve timecards
- Interview and hire candidates.
Supervisor of Operations
Time Warner Cable/ Spectrum
Austin, TX
08.2010 - 08.2019
- Directed collection staff to ensure timely and efficient contact with customers regarding past due accounts.
- Monitored daily work flow of the collection staff, providing feedback and coaching as needed.
- Conducted regular meetings with the collection team to discuss goals, objectives, and performance metrics.
- Provided guidance and direction to employees on proper collection techniques that adhered to company policy.
- Produced weekly and monthly performance measurement reporting for collection teams.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Ensured compliance with all applicable laws, regulations, and standards.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Education
MBA - Business
Texas A&M International University
Laredo, TX04.2025
Certificate - Human Resources Management
Vilanova
Remote10.2020
Bachelors of Science - Criminal Justice
University of Phoenix
Tempe, AZ01.2018
Skills
- Recruitment Planning
- Talent Management
- Applicant Tracking Systems
- Human Resources Support
- New Hire Onboarding
- Pre-Employment Screening
- Drug Testing
- Performance Appraisal
- Employee Orientation
References
Erin Rodriguez, erincon86@gmail.com Shantay McPherson, shantay_marie@yahoo.com Kristen Rodriguez, lumpy34sb@yahoo.com
Timeline
Talent Acquistion Specialist
Meals on Wheels Central Texas In-Home Care
08.2023 - Current
Human Resource Generalist
Centry Services
04.2022 - 07.2022
Human Resource Generalist
Willow Springs Recovery
11.2021 - 04.2022
Recruiting Coordinator
e-team-apple (6 month contract)
06.2021 - 12.2021
Human Resources Assistant
campus advantage (role was dissolved)
12.2020 - 04.2021
Recruiter
indeed (6 month contract)
04.2020 - 12.2020
Quality Assurance Manager
alorica
08.2019 - 07.2020
Supervisor of Operations
Time Warner Cable/ Spectrum
08.2010 - 08.2019
MBA - Business
Texas A&M International University
Certificate - Human Resources Management
Vilanova
Bachelors of Science - Criminal Justice
University of Phoenix
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