Bianca S. McFarland
Chesterfield,Virginia
Summary
Self-motivated manager who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Day Support Manager
JC Homelife
Richmond, VA
04.2019 - Current
- Assisting and training with daily living activities
- Updating individual support plans, medication logs, behavioral charts, etc. daily
- Coached employees through day-to-day work and complex problems.
- Building respectful and trustworthy relationships with individuals and employees
- Administering medication daily
- Assisting individuals with funds
- Transporting individuals to and from day support daily
- Planning and supporting activities
- Documenting and managing daily goals
- Supporting individuals with health, safety, and engagement in community
- Managing confidential individuals’ case management books
- Enrolling individuals into program
- Maintaining both individual and employee records
- Keeps abreast of Licensing & DBHDS compliance & HIPPA guidelines
- Provides staff and Individual supervision
- Meeting and planning yearly Person-Centered Plans/Individual Support Plans
- Maintaining Time Cards for employees
- Communicating with case managers and providers as needed to ensure best service to individuals
- Ensures Supplies are sufficient in program
- Planning, making, and instructing daily support activities for Day Support Program
- Monitored employee and customer interactions to assess quality of service.
- Prepared employee schedules for maximum coverage during key hours.
Direct Support Professional
J&D Residential Homes
Richmond, VA
02.2018 - Current
- Assisting and training with daily living activities (including hygiene and preparing meals)
- Updating independent support plans, medication logs, behavioral charts, and more daily
- Building respectful and trustworthy relationships with residents
- Assisting residents with funds
- Transporting residents to and from work/day support daily
- Planning and supporting activities
- Documenting daily goals
- Maintained clean, safe and well-organized patient environment.
- Administers medication daily as directed by physician.
Direct Support Professional
Lifetouch Residential Homes
Richmond, VA
08.2016 - 03.2018
- Assisting and training with daily living activities (including hygiene and preparing meals)
- Updating independent support plans, medication logs, behavioral charts, and more daily
- Building respectful and trustworthy relationships with residents
- Administering medication daily
- Assisting residents with funds
- Transporting residents to and from work/day support daily
- Planning and supporting activities
- Documenting daily goals
- Maintained clean, safe and well-organized patient environment.
Direct Support Professional
Diversity Residential Homes
Richmond, VA
08.2015 - 08.2016
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress, updated independent support plans, and documented daily goals as well as patient health status changes.
- Administered medication as directed by physician.
- Assisted residents with funds.
- Transported residents to and from work/day support.
Title I Tutor
Richmond City Public Schools
Richmond, VA
10.2010 - 08.2016
- Assisted lead teacher in classroom instruction and assist in student evaluations and IEPs
- Maintained discipline of students in absence of lead teacher
- Graded homework, classwork, papers and exams
- Supervised student arrival and departure from bus
- Prepared and distributed lesson materials to students
- Managed student records and take attendance when needed
- Tutored students independently or in small groups
Education
High School Diploma -
Clover Hill High School
Midlothian, VA06.2010
Virginia State University
Petersburg, VASkills
- Proficient in Microsoft Office Applications
- WPM: 56
- Verbal and Written Communication
- Records Management
- Information Confidentiality
- Scheduling and Coordinating
Certification
- 32 Hour Medication Aide
- Handle With Care
- First Aid & CPR
- HIPPA & Health Care
- TOVA
- Mandt Training March 2018, March 2019, March 2020
Timeline
Assistant Day Support Manager
JC Homelife
04.2019 - Current
Direct Support Professional
J&D Residential Homes
02.2018 - Current
Direct Support Professional
Lifetouch Residential Homes
08.2016 - 03.2018
Direct Support Professional
Diversity Residential Homes
08.2015 - 08.2016
Title I Tutor
Richmond City Public Schools
10.2010 - 08.2016
High School Diploma -
Clover Hill High School
Virginia State University
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