Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Hi, I’m
Bianca Little
Raleigh,NC
Summary
Overview
14
years of professional experience
Work History
Hawthorne Residential
Property Manager
12.2022 - 08.2023
Job overview
- Handled resident complaints and expedited maintenance requests
- Conducted a "Preventive Maintenance" plan
- Complied with all local, state, and federal laws-Fair Housing
- Administrate and prepared operating budget
- Planned weekly social events for tenants
- Collected monthly assessments, rental fees, deposits, and payments
- Prepared legal contract agreements for tenants
- Developed contracts for contractors for rehabilitation for apartment homes
- Completed month end closeout; answering questions about variances in monthly budget.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Morgan Properties
Property Manager III
09.2021 - 12.2022
Job overview
- Developed contracts for contractors for rehabilitation of apartment homes
- Budget and credit counseling for tenants with delinquent accounts
- Completed daily, weekly, monthly, quarterly, and yearly reports
- Managed office and maintenance staff
- Coordinated with COVID rental assistance programs-Telamon, HOPE, Legal Aid, and Wake Housing
- Conducted apartment tours for potential tenants and answered questions about property
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Answered telephones to assist customers and resolve issues
- Filing evictions in house for non-payers or tenants who did not comply with lease agreement.
THALHIMER/CUSHMAN & WAKEFIELD
Property Manager
10.2017 - 09.2021
Job overview
- Handled resident complaints and expedited maintenance requests
- Collected monthly assessments, rental fees, deposits, and payments
- Inspected properties regularly to identify deficiencies and schedule repairs
- Complete reports for property owners
- Conduct property inspections
- Hire, terminate and/or training.
YES COMMUNITY
Assistant Property Manager
05.2015 - 09.2017
Job overview
- Collected monthly assessments, rental fees, deposits, and payments
- Updated tenant and unit information to keep current in housing database
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends-Market surveys
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental
- Conducted apartment tours for potential tenants and answered questions about property
- Educated clients on lease and rental agreements
- Answered telephones to assist customers and resolve issues
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Prepared and submitted reports to supervisor and/or property owners.
Alliance PM Property Management
Leasing Agent
02.2010 - 05.2015
Job overview
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
Education
Triangle Apartment Association
NALP
University Overview
NC State University
Bachelor of Science from Psychology
12.2011
University Overview
Skills
- User Training
- Budgeting
- Fair housing mandates
- Planning
- Multi-family management
- Sales and marketing
- Training & Development
- MS Office
- YARDI
- Customer Relations
- QuickBooks and Sage 50
- Software Installation
Timeline
Property Manager
Hawthorne Residential
12.2022 - 08.2023
Property Manager III
Morgan Properties
09.2021 - 12.2022
Property Manager
THALHIMER/CUSHMAN & WAKEFIELD
10.2017 - 09.2021
Assistant Property Manager
YES COMMUNITY
05.2015 - 09.2017
Leasing Agent
Alliance PM Property Management
02.2010 - 05.2015
Triangle Apartment Association
NALP
NC State University
Bachelor of Science from Psychology
Similar Profiles
Karah AndersonKarah Anderson
Leasing Specialist at Hawthorne ResidentialLeasing Specialist at Hawthorne Residential
Tyrell CarringtonTyrell Carrington
Property Maintenance Manager at Hawthorne ResidentialProperty Maintenance Manager at Hawthorne Residential
Amber CourtneyAmber Courtney
Assistant Property Manager at Hawthorne ResidentialAssistant Property Manager at Hawthorne Residential