Bianka Augustin, CRDH
Summary
Dedicated dental hygiene student seeking a clinical position focused on quality patient care and the promotion of oral health education. Committed to enhancing clinical and communication skills within a professional dental environment while delivering exceptional patient experiences. Passionate about contributing to a team that prioritizes patient well-being and fosters a culture of continuous learning and improvement. Prepared to apply knowledge and skills to make a positive impact in the field of dental hygiene.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
The Residences
Hollywood, FL
09.2022 - 10.2024
- Receiving visitors at the front desk by greeting welcoming and announcing them appropriately.
- Directing guest, answering screening and forwarding incoming phone calls
- Watching the cameras
- Educating residents about rules and regulations relating to the property
- Handling and storing packages for the residents.
Customer sales associate
Publix Supermarkets
Aventura, FL
10.2017 - 12.2023
- Providing premier customer service while being fair and courteous.
- Making sales on a cash register by scanning items and handling groceries.
- Resolving customer issues and answering questions.
- Maintaining Checkout operations by following policies and procedures and reporting needed changes.
- Verifying credit acceptance by reviewing and recording driver’s license number and operating credit card authorization systems.
- Maintained cleanliness and organization of store displays, ensuring appealing presentation of merchandise.
Security Dispatcher
Allied Universal Security Services
Miami, FL
03.2021 - 12.2022
- Monitored security systems and alarms to ensure prompt responses to incidents.
- Coordinated communication between security personnel and emergency services during critical situations.
- Managed scheduling and deployment of security staff across multiple sites effectively.
- Conducted regular audits of security protocols to enhance operational efficiency and compliance.
Customer service
AT&T / direct TV
Miami, FL
02.2020 - 03.2021
- Using computer programs /Authenticating Accounts
- Educating customers about their monthly bill
- Ordering devices such as remotes, streaming devices etc.
- Tech support
- Giving Promotions, upgrading internet and software
- Informing customers about the benefits of At&t products
Education
Associate in Science (Dental Hygiene) -
Miami Dade Medical College
Miami, FL9 2026
High School -
North Miami Beach Senior High
MIAMI, FLSkills
- Adherence to instructions
- An effective team player with an important ability to function in fast paced and deadline driven environments
- Professional demeanor
- Clear communication skills
- Languages: English, French Creole
- Retail software Skills
- Clinical & Professional Skills: Periodontal assessment and charting, radiographic imaging, OHI, scaling and root planing, patient education, treatment presentation, infection control (OSHA/HIPAA), Local Anesthesia knowledge, electronic documentation, and compassionate patient-centered care
Certification
HIPPA
CPR
Timeline
Receptionist
The Residences
09.2022 - 10.2024
Security Dispatcher
Allied Universal Security Services
03.2021 - 12.2022
Customer service
AT&T / direct TV
02.2020 - 03.2021
Customer sales associate
Publix Supermarkets
10.2017 - 12.2023
High School -
North Miami Beach Senior High
Associate in Science (Dental Hygiene) -
Miami Dade Medical College