Psychology student with customer service, employee management and clerical experience. Comfortable working in fast paced environments and in team settings to complete all job related duties while adhering to policy standards.
Overview
4
4
years of professional experience
Work History
Administrative Clerk ( City Planning Dept.)
City of Los Angeles
Los Angeles, CA
02.2025 - Current
Mailed out official letters to large parties regarding city decisions
handled administrative duties at in person commission meetings
Edited audio recordings from commission meetings to distribute to public
Liaison between public and Commissioners
Administrative Clerk (Compensation)
Los Angeles World Airports
Los Angeles
02.2023 - 02.2025
Answered inquiries from employees regarding their compensation
Updated client information in databases using Workday and PaySR
Provided training for new staff on office procedures and policies
Handled incoming and outgoing correspondence, including mail, email, and faxes
Supervised the CASW program which involved selecting employees, monitoring employees, and handled CASW's concerns
Sales Associate
Petco
13420 Whittier Blvd, CA
10.2022 - 02.2023
Sold products by explaining features and informed customers on proper application or usage
Performed cashier duties
Answered incoming telephone calls to provide store, products and services information
Education
High School Diploma -
Whittier High School
06.2019
Associate of Science - Psychology ( Currently Enrolled)
California State Long Beach
Long Beach, CA
Associate of Arts - Psychology
Rio Hondo College
06.2022
Skills
Cash handling & Customer service
Problem-solving skills
Effective interpersonal and team skills
Warehouse Operations
Multitasking and Organization
Database entry
Clerical Support
Meeting Coordination
Microsoft Office 365
Administrative operations
Timeline
Administrative Clerk ( City Planning Dept.)
City of Los Angeles
02.2025 - Current
Administrative Clerk (Compensation)
Los Angeles World Airports
02.2023 - 02.2025
Sales Associate
Petco
10.2022 - 02.2023
Associate of Science - Psychology ( Currently Enrolled)