Bianka Rodriguez
515 Meeker Ave, La Puente,CA
Overview
27
27
years of professional experience
Work History
Office Manager
Pacific Coast Pallets
15151 Salt Lake Ave City Of Industry, CA US
10.2009 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Gate and Ticket Agent
American Airlines
1 World Way Los Angeles, CA 90045 US
05.1998 - 07.2004
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- I made boarding announcements, dispatched and assisted flights.
Education
High School Diploma -
La Puente High School
La Puente, CA06-1997
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Document management
- Inventory control
Languages
English
Spanish
Timeline
Office Manager
Pacific Coast Pallets
10.2009 - Current
Gate and Ticket Agent
American Airlines
05.1998 - 07.2004
High School Diploma -
La Puente High School