Bianka Rodriguez
515 Meeker Ave, La Puente,CA
Overview
27
27
years of professional experience
Work History
Office Manager
Pacific Coast Pallets
10.2009 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Gate and Ticket Agent
American Airlines
05.1998 - 07.2004
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- I made boarding announcements, dispatched and assisted flights.
Education
High School Diploma -
La Puente High School
La Puente, CA06-1997
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Document management
- Inventory control
Languages
English
Spanish
Timeline
Office Manager
Pacific Coast Pallets
10.2009 - Current
Gate and Ticket Agent
American Airlines
05.1998 - 07.2004
High School Diploma -
La Puente High School