Overview
Work History
Education
Skills
Languages
Timeline
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Bianka Rodriguez

515 Meeker Ave, La Puente,CA

Overview

27
27
years of professional experience

Work History

Office Manager

Pacific Coast Pallets
10.2009 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Gate and Ticket Agent

American Airlines
05.1998 - 07.2004
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Researched and resolved customer ticketing issues to promote satisfaction.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • I made boarding announcements, dispatched and assisted flights.

Education

High School Diploma -

La Puente High School
La Puente, CA
06-1997

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Billing
  • Payroll processing
  • Bookkeeping
  • Payroll and budgeting
  • Document management
  • Inventory control

Languages

English
Spanish

Timeline

Office Manager

Pacific Coast Pallets
10.2009 - Current

Gate and Ticket Agent

American Airlines
05.1998 - 07.2004

High School Diploma -

La Puente High School

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Bianka Rodriguez