Bianky Gonzalez
Spring Valley,NY
Summary
Dependable professional in supporting individuals with disabilities. Skilled in creating individualized service plans, collaborating with healthcare teams, and promoting independence through life skills training. Known for maintaining a clean, sterile environment, and ensuring client safety. Strong communicator with a commitment to improving quality of life, and providing compassionate, person-centered care. Eager to leverage experience in a new healthcare role to provide exceptional patient care and contribute to a positive, professional environment.
Overview
5
5
years of professional experience
Work History
Habilitation Specialist
Access Supports For Living
Spring Valley, NY
06.2024 - Current
- Provided instruction on daily living skills such as money management, meal planning and preparation, personal hygiene routines.
- Assisted clients with maintaining good personal hygiene.
- Attended medical appointments to promote accurate information exchange between medical provider and care team.
- Contacted medical providers on behalf of clients to follow up on appointments.
Client Service Representative
Skyscraper Insurance Services Inc.
Spring Valley, NY
07.2021 - 05.2024
- Cultivated strong customer relationships through effective problem-solving and engagement.
- Welcomed incoming customers, delivering immediate and knowledgeable support.
- Coordinated meetings with prospective and existing clients to enhance long-term business outcomes.
- Recorded customer interactions in CRM to monitor requests, issues, and resolutions.
Personal Care Assistant
BRIDGES
West Nyack, 10994
01.2020 - 05.2023
- Monitored health and well-being of clients and reported significant health changes.
- Reported concerns to nurse supervisor to promote optimal care.
- Administered medication under supervision of a registered nurse or physician.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
Education
High School Diploma -
Ramapo High School
Spring Valley, NY06-2019
Skills
- Time management
- Client monitoring
- Team collaboration
- Medication administration
- Patient advocacy
- Customer service
- Health reporting
- Effective communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Habilitation Specialist
Access Supports For Living
06.2024 - Current
Client Service Representative
Skyscraper Insurance Services Inc.
07.2021 - 05.2024
Personal Care Assistant
BRIDGES
01.2020 - 05.2023
High School Diploma -
Ramapo High School
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