Bianmy De La Cruz
The Bronx
Summary
Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work History
Delivery Driver
DoorDash
The Bronx
10.2022 - 11.2025
- Delivered food promptly to customers in various locations.
- Navigated efficiently using GPS and delivery apps.
- Communicated effectively with customers regarding delivery updates.
- Followed safety protocols during all delivery processes.
- Adapted to changing traffic conditions to ensure timely deliveries.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Restaurant Team Member
Chipotle Grill
New York
11.2023 - 12.2024
- Assisted in food preparation and assembly for customer orders.
- Maintained cleanliness and organization of the dining area and kitchen.
- Provided excellent customer service during peak hours and busy shifts.
- Maintained a clean and organized checkout area.
- Assisted customers with product inquiries and selections.
- Handled cash, credit, and digital payments securely.
- Resolved customer complaints professionally and promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Analyzed complex problems to identify effective solutions for operational challenges.
- Developed training materials to improve team understanding of problem-solving techniques.
Education
School For Excellence
The Bronx, NYSkills
- Bilingual English and Spanish
- Safe driving
- Customer service
- Delivery
- Problem solving
- Cashier
- Food service
- Responsible
- Excellence Working on team work
- Adaptability
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Restaurant Team Member
Chipotle Grill
11.2023 - 12.2024
Delivery Driver
DoorDash
10.2022 - 11.2025
School For Excellence